Dutch Speaking Customer Support for Online Marketplace Platform Department

🛒 Join Our Dynamic Team! Patrique Mercier Recruitment ES is excited to announce an opening for a Dutch Speaking Customer Support representative for the Online Marketplace Platform Department. If you are fluent in Dutch and have a passion for helping customers navigate the online marketplace, this opportunity is perfect for you!

In this influential role, you will assist Dutch-speaking customers with inquiries related to our online marketplace platform, ensuring they have a seamless and positive experience. Work remotely while being part of a supportive team that values creativity and collaboration. If you’re ready to take the next step in your career and make a real impact in the online shopping industry, we would love to hear from you!

Your Responsibilities

• Provide excellent customer support to Dutch-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with inquiries related to the online marketplace, addressing questions, issues, and feedback.
• Document customer interactions accurately and efficiently in our CRM system.
• Collaborate with team members to achieve service excellence and improve customer satisfaction.
• Engage in ongoing training to stay updated on platform features and industry trends.

• Fluency in Dutch (written and spoken) is essential. Your nationality and native language should be clearly stated.
• A strong enthusiasm for customer service and online marketplaces.
• Prior experience in customer support is advantageous but not required.
• Outstanding communication and interpersonal skills.
• A proactive team player who enjoys working collaboratively.
• Strong problem-solving skills and attention to detail.
• Ability to work effectively in a remote setting with strong organizational skills.

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks