Dutch Speaking Customer Support for Online Content Creators

Patrique Mercier Recruitment FR is dedicated to matching skilled professionals with exciting career opportunities. We are currently seeking a Dutch Speaking Customer Support Representative for Online Content Creators. This role is perfect for individuals who are enthusiastic about digital content and enjoy providing top-notch customer service to creators across various platforms.

Responsibilities

• Deliver exceptional customer support to Dutch-speaking content creators via phone, email, and chat, addressing their inquiries and assisting with platform issues.
• Assist creators with understanding platform features, tools, and best practices to maximize their content creation and engagement.
• Quickly identify and resolve customer issues to ensure a smooth user experience.
• Document customer interactions and maintain accurate records of inquiries and resolutions.
• Collaborate with the technical support team to address complex issues that require in-depth troubleshooting.
• Stay informed about industry trends, platform updates, and new features to provide knowledgeable support.
• Gather feedback from users to contribute to service enhancements and overall customer satisfaction.

• Fluency in Dutch and English, both written and spoken.
• Previous experience in customer support, especially in the digital or content creation space, is preferred.
• Strong communication and interpersonal skills with a focus on customer service.
• Problem-solving skills with the ability to work efficiently in a fast-paced environment.
• Proficiency in using CRM systems and standard office software.
• Detail-oriented with strong organizational capabilities.
• Flexibility to work varied hours, including evenings and weekends as needed.

•  Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks