Greek Speaking Customer Care Representative

Patrique Mercier Recruitment is searching for a Greek Speaking Customer Care Representative to join our dedicated team. In this role, you will be instrumental in providing high-quality support to our Greek-speaking customers, ensuring that their questions and concerns are addressed with professionalism and efficiency.

Your role will involve direct communication with customers, making a significant impact on their overall experience with our services.

Responsibilities

• Manage customer inquiries via phone, email, and chat in Greek, ensuring timely and effective responses.
• Provide accurate information regarding products and services to enhance customer understanding.
• Assist in resolving customer issues and complaints with a positive and empathetic approach.
• Maintain detailed records of customer interactions in the CRM system.
• Work collaboratively with other team members to improve customer service processes.
• Stay informed about product developments and company policies to provide the best support.
• Contribute to team goals and uphold a positive work environment.

• Fluency in Greek and English, with exceptional communication skills.
• Experience in customer service is preferred, but enthusiastic candidates are encouraged to apply.
• Strong problem-solving abilities and a keen focus on customer satisfaction.
• Ability to engage effectively with customers and handle inquiries professionally.
• Proficient in using computers and customer support software.
• Capability to manage multiple tasks in a fast-paced environment.
• Detail-oriented and dedicated to delivering high-quality service.
• Positive and cooperative attitude, ready to be a team player.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary