Patrique Mercier Recruitment is thrilled to present an exciting entry-level position for a Nordic Speaking Customer Support representative for an innovative online marketplace platform. This role is based in Greece with free relocation, offering a unique chance to immerse yourself in a vibrant culture while contributing to a cutting-edge digital platform.
As a Nordic Speaking Customer Support agent, you will assist clients from various Nordic countries with their inquiries regarding the marketplace, ensuring a smooth and enjoyable user experience. Your role will involve addressing questions, providing information on products and services, and troubleshooting any issues that arise.
Join a dynamic team that values creativity and customer satisfaction, and be part of a company that is shaping the future of online commerce!
Responsibilities
- Provide exceptional customer support in Nordic languages for the online marketplace platform
- Assist customers with account-related inquiries and product information
- Troubleshoot and resolve any technical issues encountered by users
- Document customer interactions accurately in the support system
- Collaborate with team members to enhance overall service quality
- Stay informed on platform updates and marketplace trends to better assist customers
- Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) and English, both written and spoken
- Willingness to relocate to Greece - remote work only within Greece
- Strong communication and interpersonal skills
- Detail-oriented with excellent problem-solving abilities
- Familiarity with online marketplace platforms is a plus
- Ability to work effectively in a fast-paced environment
- Customer-focused mindset with a passion for service excellence
- Willingness to relocate or live in Greece
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
- Free Greek Lessons, Engagement Activities