Hungarian Speaking Customer Service for Global Technology Leader - Athens, GR

Patrique Mercier Recruitment PT is delighted to offer an exciting opportunity for a Hungarian Speaking Customer Service Representative to join a Global Technology Leader based in Athens, Greece. We are dedicated to connecting talented individuals with top-tier companies, and this role is perfect for those looking to thrive in a fast-paced and dynamic environment. As a customer service representative, you will play a crucial role in supporting Hungarian-speaking customers, addressing their queries and providing solutions related to innovative technology products. If you have a strong passion for technology and a commitment to delivering excellent customer experiences, we invite you to apply!

Key Responsibilities

• Provide exceptional customer support in Hungarian, addressing a variety of inquiries related to technology products and services.
• Assist customers with troubleshooting issues and offer effective resolutions to enhance their product experience.
• Document customer interactions accurately and maintain detailed records for future reference and analysis.
• Collaborate with internal teams to escalate and resolve complex customer issues efficiently.
• Stay informed about the company’s product offerings, updates, and innovations to provide accurate information to customers.
• Engage in proactive customer communication to ensure their needs are met and build positive relationships.
• Participate in training programs to improve your skills and knowledge of technology and customer service best practices.

• Fluency in Hungarian and proficient English communication skills, both written and spoken, are required.
• Previous experience in customer service, particularly within the technology sector, is preferred.
• Strong problem-solving skills and a customer-oriented mindset focused on achieving satisfaction.
• Excellent communication skills, with the ability to engage effectively with diverse customers.
• Able to work independently in a remote environment while managing time and tasks efficiently.
• Attention to detail and strong organizational skills for managing inquiries and maintaining accurate records.
• An interest in technology and electronic products is a plus; however, comprehensive training will be provided.

• Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
• Professional growth & development opportunities.
• Competitive performance bonuses.
• Competitive monthly salary + 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Referral Program: Bring your friends and receive great bonuses!
• Free Greek language courses.
• Work for a Great Place to Work-Certified Company.