Spanish Speaking Client Support Representative - Athens

Patrique Mercier Recruitment PT is thrilled to present an exciting opportunity for a Spanish Speaking Client Support Representative in Athens! Our agency specializes in connecting talented individuals with amazing career opportunities while delivering exceptional service in multiple languages. In this role, you will utilize your Spanish language skills to assist our Spanish-speaking clients, ensuring their inquiries are addressed promptly and effectively. If you are passionate about customer service and want to make an impact, we encourage you to apply!

Responsibilities

• Provide outstanding customer support to Spanish-speaking clients through various channels, including phone, email, and chat.
• Respond promptly to client inquiries and resolve issues to maintain high levels of satisfaction.
• Collaborate with team members to enhance service practices and share insights from client interactions.
• Accurately document all client communications in our CRM system to maintain clear and effective records.
• Assist clients during the onboarding process, helping them understand our services and tools.
• Identify client needs and offer tailored solutions to enrich their overall experience.
• Engage in ongoing training to remain up to date on product information and customer support best practices.

• Fluency in Spanish and English is essential.
• Prior experience in customer support or a client-facing role is highly preferred.
• Strong communication skills with a focus on empathy and client satisfaction.
• Ability to work independently and manage multiple tasks effectively in a fast-paced environment.
• Familiarity with customer support software and CRM systems is a plus.
• A proactive approach and genuine enthusiasm for assisting clients are crucial for success in this role.
• Flexibility to work various shifts, including evenings and weekends, if necessary.

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....