Spanish Speaking Customer Support For Online Content Creators

Patrique Mercier Recruitment PT is excited to announce a rewarding opportunity for a Spanish Speaking Customer Support representative for Online Content Creators. Guided by our motto 'With a new dawn comes your Next Job!', we are committed to connecting talented individuals with exceptional career opportunities in diverse industries, including content creation, social media, and technology. In this role, you will provide dedicated support to Spanish-speaking content creators, assisting them as they navigate the platform and resolve any issues they may face. This is a unique chance to immerse yourself in the dynamic world of online content while playing a key role in empowering creators to achieve their goals. Join our team and make a difference in the online community!

Responsibilities

• Provide top-notch customer support to Spanish-speaking online content creators.
• Assist creators with inquiries about platform features, account setup, monetization, and technical issues.
• Resolve customer complaints quickly and effectively to enhance the user experience.
• Document customer interactions and maintain accurate records for ongoing support.
• Collaborate with the content and technical teams to address recurring issues and improve overall service.
• Keep up to date with platform updates and changes to provide accurate guidance to users.
• Foster a supportive community by encouraging and engaging with content creators.

• Fluency in Spanish and English, both written and spoken.
• Experience in customer service, especially in digital or content creation environments, is preferred.
• Strong communication skills with a focus on empathy and problem-solving.
• Ability to thrive in a fast-paced, collaborative environment.
• Familiarity with customer support software and digital content platforms is advantageous.
• Passion for online content creation and a commitment to helping others succeed.
• Positive attitude with a willingness to learn and adapt to new challenges.

• Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
• Professional growth & development opportunities.
• Competitive performance bonuses.
• Competitive monthly salary + 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Referral Program: Bring your friends and receive great bonuses!
• Free Greek language courses.
• Work for a Great Place to Work-Certified Company.