Dutch Speaking IT Support Specialist - Athens (Remote in Greece)

Patrique Mercier Recruitment is delighted to offer a remote opportunity for a Dutch Speaking IT Support Specialist based in Greece. In this role, you will provide exceptional technical support to our Dutch-speaking clientele, assisting them with various IT issues from the comfort of your home. If you are a motivated and tech-savvy individual who enjoys helping others, we invite you to join our team!

Responsibilities

• Offer outstanding IT support to Dutch-speaking customers via phone, email, and chat platforms.
• Diagnose and troubleshoot a variety of technical issues swiftly and effectively.
• Maintain organized documentation of all customer communications and support incidents in our system.
• Provide guidance to users on software applications and IT best practices.
• Coordinate with technical teams to escalate complicated issues as required.
• Stay informed about product developments and latest technology trends to enhance support quality.

• Fluency in Dutch and English; proficiency in other languages is advantageous.
• Previous experience in IT support or customer service roles is preferred.
• Strong analytical and problem-solving capabilities, focused on client satisfaction.
• Excellent communication skills, with the ability to simplify technical concepts.
• Familiar with IT troubleshooting methodologies and relevant support technologies.
• Adept at working independently in a remote setting while managing multiple tasks efficiently.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )