Italian Speaking Customer Care Specialist Free Relocation (Remote) Athens Greece

Patrique Mercier Recruitment is excited to announce an incredible opportunity for an Italian Speaking Customer Care Specialist with free relocation to Athens, Greece. We are seeking enthusiastic individuals who are dedicated to providing exemplary customer service and support to our Italian-speaking clients. This role will allow you to engage directly with customers, address their needs, and create a positive experience. If you're ready to take the next step in your career while enjoying the vibrant culture of Athens, we encourage you to apply!

Responsibilities

• Act as the primary contact for Italian-speaking customers through various communication channels, including phone, email, and chat.
• Deliver accurate information regarding products and services, ensuring customer inquiries are resolved effectively.
• Assist with order processing, issue resolution, and provide solutions to customer concerns.
• Document customer interactions accurately in the CRM system for record-keeping and continuous improvement.
• Collaborate with team members and other departments to enhance the customer experience.
• Gather feedback from customers to identify opportunities for service improvement and innovation.

• Fluency in Italian and English; knowledge of additional languages is a plus.
• Previous experience in customer service or a related role is strongly preferred.
• Strong communication skills and a customer-oriented approach.
• Ability to handle inquiries efficiently and possess strong problem-solving skills.
• Familiarity with CRM systems and standard office applications.
• Willingness to relocate to Athens, Greece, and adapt to a new environment.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )