Senior Billing Specialist

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. 

By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy.  We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.

Role Overview

The Senior Billing Specialist is responsible for ensuring accurate and compliant billing processes, assisting with accounts receivable, resolving disputes, maintaining records, and analyzing data. This role involves interpreting contracts to ensure adherence to billing terms, improving billing processes, liaising with clients, and managing billing-related projects. The Senior Billing Specialist plays a key part in supporting financial accuracy and enhancing cash flow efficiency across billing operations.

• Process invoices accurately and timely, ensuring compliance with company policies and client requirements.
• Manage direct interactions with clients, ensuring clear and effective communication to address billing inquiries, resolve issues, and support a positive customer experience.
• Manage complex billing accounts, resolving discrepancies, and collaborating with finance teams to streamline billing operations.
• Conduct thorough reconciliation of billing accounts, identifying and resolving discrepancies to ensure financial accuracy.
• Perform detailed research on account variances, collaborating with cross-functional teams for prompt issue resolution.
• Monitor and analyze billing data using established finance systems and protocols.
• Assist with client management by providing standard activities and support to internal and external clients.
• Develop and maintain accurate billing records and reports.

• Over 3 to 6 years in billing or accounts receivable, with experience managing complex billing accounts and resolving account discrepancies.
• Strong data collection and analysis, numerical skills, verbal communication, and collaboration.

• Education: Bachelor’s degree or equivalent experience in finance, accounting, or a related field.
• Experience in NetSuite and Salesforce. 

• Ensures Accountability: Holds self and others accountable to meet commitments.
• Plans and Aligns: Plans and prioritizes work aligned with organizational goals.
• Tech Savvy: Embraces and masters new technologies to improve performance.
• Optimizes Work Processes: Focuses on continuous improvement for efficient processes.
• Action Oriented: Proactively takes on challenges with urgency and enthusiasm.

PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career.  This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements.  Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.