Bilingual Billing Specialist (English-Spanish)

Work Arrangement: Fully remote, overlapping EST working hours

Job Type: Full-time

Work Schedule: 40 hours per week, Monday to Friday, 9:00AM - 5:00PM/ 10:00AM - 6:00PM EST

Locations: Remote

About Pearl Talent:

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Why Work with Us?

We mean what we say that we’re building a different recruiting company here. We only work with exceptional founders from the US and EU who care about the long-term success of their team members. We also provide you with attainable 3, 6, 9, 12 month, and beyond retention bonuses in addition to community oriented opportunities like an annual retreat.

About the Company:

The company specializes in providing compassionate and effective mental health and therapy services to individuals, families, and groups. Committed to improving lives through evidence-based practices, it is renowned for its supportive environment, client-focused approach, and dedication to fostering emotional and mental wellness. The company takes pride in delivering exceptional care while maintaining high operational standards, ensuring a seamless experience for both clients and staff.

Role Overview:

The Executive Assistant/Billing Specialist serves a dual purpose, providing administrative support to the leadership team while managing billing and financial processes efficiently. This role calls for a detail-oriented and highly organized professional who can handle sensitive information with discretion and deliver smooth, reliable operational support.

Key Responsibilities:

1. Executive Support

• Manage executive calendars, schedule appointments, and coordinate meetings for leadership.
• Prepare agendas, take detailed minutes, and ensure follow-ups on action items from meetings.
• Monitor executive email inboxes, prioritize communications, and respond when necessary.

2. Billing and Financial Management

• Handle health insurance billing, including claims management and resolving denied claims.
• Oversee client billing processes, ensure timely invoicing, and follow up on outstanding payments.
• Reconcile accounts and prepare financial reports, including monthly and quarterly summaries.

3. Operational and Client Coordination

• Serve as the main administrative contact, streamlining workflows and improving efficiency.
• Maintain client records while ensuring HIPAA compliance and confidentiality.
• Respond to client inquiries, mediate with therapists and insurance providers, and translate documents into Spanish when needed.

• Experience in mental health care or related fields.
• Bilingual in Spanish and English (written and verbal).
• Excellent verbal and written communication with a professional demeanor.
• 3-5 years in administrative or billing roles, ideally in healthcare or therapy settings.
• Strong organizational, multitasking, and attention-to-detail skills.
• Proficient in billing tools like QuickBooks or Microsoft Excel.
• Knowledge of insurance billing and HIPAA compliance preferred.
• Ability to handle sensitive information with discretion and confidentiality.
• Proactive, problem-solving mindset, able to work independently and in a team.

Compensation Package:

• Remote Work: Fully remote—work from anywhere
• Work Schedule: Monday to Friday, 9:00AM - 5:00PM/ 10:00AM - 6:00PM EST
• Generous PTO: Ample paid time off to rest and recharge
• Health Coverage: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance

Our Recruitment Process:

1. Application
2. Screening
3. Skills Assessment
4. Top-grading Interview
5. Final Interview
6. Job Offer
7. Onboarding

Ready to Join Us?

If this role aligns with your skills and career goals, we’d love to hear from you. Apply now to take the next step in your journey with Pearl!