Head of People - Internal

Description

Role: Head of People - Internal

Work Setup: Full-Time | Remote

Hours per week: 40 hours per week (Full-time position)

Expected Work Schedule: Monday to Friday, 10:00 AM - 7:00 PM (EST)

Time zone needed: EST

Holiday Adherence (UAE/UK/US/PH): US Holidays

PTO Entitlement: 10 days of PTO annually, in addition to standard public holidays and sick leave.

About Pearl:

Pearl connects top talent from around the world with US and EU-based startups that are dedicated to finding sharp and hungry talent to grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers who are looking to make full-time hires they can continuously mentor and promote.

Why Work with Us?

We mean what we say that we’re building a different recruiting company here. We only work with exceptional founders from the US and EU who care about the long-term success of their team members. We also provide you with attainable 3, 6, 9, 12 month, and beyond retention bonuses in addition to community-oriented opportunities like an annual retreat.

Role Overview

As the Head of People, your main goal is to create a positive, supportive, and engaging work environment for all Pearl team members, both internal and managed services talent. At a startup, people give their time, energy, and passion, and we want them to remember their experience as one where they felt appreciated and cared for. Your efforts will focus on reducing attrition, building a culture of growth and belonging, and ensuring that our employees stay motivated and fulfilled.

You will help us foster an environment where team members grow within the company and stay long-term, contributing to our shared success.

Key Responsibilities

• Managed Services Talent: Work closely with the talent success team to design and implement employee benefits tailored to managed services talent.
• Manager Support: Ensure managers are effectively providing feedback and conducting productive 1:1s with their teams to enhance performance and job satisfaction.
• Community Building: Develop and execute initiatives to strengthen the internal community and create a supportive culture among employees.
• Internal Talent Development: Facilitate quarterly reviews, as well as salary increase and bonus discussions for internal employees, ensuring a fair and bias-free process.
• MS Talent Development: Facilitate quarterly reviews, as well as salary increase and bonus discussions for managed services talent, with a focus on transparency and fairness.
• Onboarding & Offboarding: Lead the onboarding and offboarding process for internal employees, including updating job descriptions, creating contractor agreements, and ensuring proper system access.

Experience:

• 5+ years in HR, people operations, or talent management, with at least 2-3 years in a leadership role.
• Experience in managing talent retention, employee satisfaction, and community-building initiatives. Startup experience preferred.

Skills:

• Strong leadership and team management abilities.
• Strategic thinking in talent development and performance management.
• Expertise in coaching, feedback, and creating employee engagement programs.
• Ability to design scalable people systems (onboarding, performance reviews, etc.).
• Project management skills, with a focus on efficiency and results.
• Data-driven decision-making using people analytics.
• Conflict resolution and problem-solving capabilities.

Technical Skills:

• Proficiency with HR software (e.g., HRIS), Slack, Google Workspace, Notion, and Zoom.
• Familiarity with talent management and employee engagement tools.

Personal Attributes:

• Empathetic and people-focused with strong interpersonal skills.
• Adaptable, with a growth-oriented mindset.
• High ethical standards, with a commitment to fairness and transparency.

Education:

• Bachelor’s degree in HR, Business, or related field; Master’s or certifications (e.g., SHRM, CIPD) is a plus.

• Remote Work: Fully remote—work from anywhere
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance

Our Recruitment Process:

1. Application
2. Screening
3. Skills Assessment
4. Top-grading interview
5. Client Interview
6. Job Offer
7. Client Onboarding

Ready to Join Us?

If this role aligns with your skills and career goals, we’d love to hear from you. Apply now to take the next step in your journey with Pearl.