IT Support & Help Desk

Psychiatric Medical Practice with offices in Phoenixville and Collegeville seeking IT Support Specialist to ensure the stable operation of the in-house computer network. optimizing all network hardware, software, and data connectivity. The person will also analyze and resolve end user hardware and software computer problems in a timely and accurate fashion and provide end user training where required. This is not a remote position, individuals outside of reasonable commute distance, need not apply. Recent grads and entry level applicants are welcome to apply.

Responsibilities:

• Installation, configuration, maintenance, and troubleshooting of end user workstation, network and system hardware, software, VOIP phones, mobile devices and office printers.

• Manage servers, terminal and backup servers and associated operating systems and software.
• Aid in training assistance on the functionality of EMR software for all ongoing users.
• Identify and resolve system and database issues related to EMR product.

Experience:

• College or technical diploma in the field of computer science or 2-3 years equivalent work experience.
• Experience with Server 2008 and/Active Directory/ Group Policy / Server Hardware, preferred.
• Knowledge of TCP/IP networking and related network services (e.g., DNS,DHCP, etc.)

• Some application support experience with Microsoft Exchange, Microsoft Active Directory and Microsoft SQL preferred.
• Basic cabling knowledge.
• Computer virtualization; VMWare and /or Hyper-V.
• Information and data backup principles.
• Microsoft and A+ Certifications, preferred
• Office 365, PHP Website and Wordpress Administration
• Python Programming Language, preferred
• Ability to clearly communicate technical concepts to nontechnical people.

Compensation for IT support specialist

Salary between $15 -$20 per hour commensurate with experience. Benefits: PTO, Paid Holidays, 401K Contribution, Medical, Dental Insurance

PPC is an equal-opportunity employer. Applicants will not be discriminated on the basis of race, color, religious creed, disability, ancestry, national origin or sex.

Penn Psychiatric Center is not affiliated with the University of Pennsylvania