Project Manager - Salesforce

Our Project Manager will be a motivated and highly organized individual with strong communication skills that will serve as a liaison between Penrod’s clients and Salesforce development team. You will establish a comprehensive understanding of client expectations and business processes and then architect and manage a plan to meet those goals.

As a Salesforce Healthcare and Life Sciences expert navigator, Penrod builds amazing experiences that keep its partners ahead of the digital curve.

What you can expect to do...

• Direct and manage project development from beginning to end of multiple projects across multiple clients
• Monitoring progress and motivating the development team and business team
• Effectively communicate, set, and continually manage project expectations with team members and client stakeholders
• Completion of project updates
• Management of timeline, cost and quality
• Management of releases and cutover plans
• Salesforce.com Sales or Service Cloud certification will be required within the first 60 days of employment. (Penrod covers the cost of certification.)

You’ll know you’re successful if you...

• Within the first 2 weeks drives the project management & business process understanding of an On-Site Discovery phase with a customer
• Within the first 3 weeks are able to understand and effectively manage the resource allocation of assigned projects
• Lead project implementations valued at $1M within their first year of employment - Average project size $500K - Maintain average CSAT Score of 8.5 Above - 100% of projects come in at or under budget - Manage anywhere from 1 - 3 projects at one time
• Maintain an average utilization of 85%
• Become a Salesforce Certified professional within the first 60 days
• Meet the clients where they're at but also ensure we are delivering according to our methodology and SOW

You’re a good fit if you...

• 3-5 years experience with project management, IT project management preferred
• Salesforce Experience (end user or managed Salesforce Implementations)
• Demonstrated ability to gather user requirements and convert them into a winning project vision
• Ability to forecast project resourcing and project timeline based on tasks & team member allocation
• Skilled with client demos and leading client meetings
• Excellent problem-solving, organizational and analytical skills, with the ability to evolve project strategy based on research, data and industry trends
• Focus on building relationships with contacts and identifying solutions to their challenges
• Open to accepting criticism and receptive to the ideas of others
• Strong written and oral communication skills
• Demonstrates high level of initiative / confidence and shows resilience when faced with difficult clients and projects
• Ability to handle stress and last-minute, urgent requests while managing your time and priorities appropriately
• A wide degree of flexibility and latitude is expected

You’ll have an edge if you...

• Experience with Agile / Scrum is desirable
• HLS industry experience
• Experience in enterprise software
• Extremely detail oriented and persistent
• Willingness / ability to travel up to 25%

Excited about the opportunity, passionate about what we do, and worried you don’t meet all the requirements? Apply anyway! Give us both the chance to find out.

Compensation and Benefits

Salary Range of: $100,000-130,000 comprised of base salary and bonus. Base salary and whole compensation package to be determined by the candidate’s level, experience, knowledge, skills, abilities, and alignment with market data.

• 100% employer-paid medical, dental, and vision premiums for eligible employees
• 50% employer-paid premiums for dependents without coverage through their employer
• Employer-paid short-term disability
• Unlimited PTO, Volunteer Time Off, and 10 company holidays
• 401k + 4% Company Match
• Monthly wellness and phone stipends
• Remote home office stipend
• Training cost coverage
• Paid parental leave for birthing and non-birthing parents
• Annual company get-together — PenrodPalooza!

And the people! Our people always top the list of what makes working at Penrod so amazing. Work with talented, team-driven, and friendly people who love what they do!

About Penrod

Penrod is a healthcare and life sciences consulting company that empowers exceptional experiences by engaging and consulting on technology and enabling digital transformation. Founded in 2011, a Summit Salesforce Partner since 2016, and HIPAA compliance accredited, Penrod has helped hundreds of companies ranging from startup to the Fortune 500; from pre-FDA approval to full commercialization; from specialty clinic to major healthcare system; improve their own patient experiences and implement technology to meet the challenges of the industry as they continue to evolve.

Penrod is an equal opportunity employer. Penrod does not discriminate against any employee or applicant because of race, religion, sex, sexual orientation, age, national origin, ancestry, disability, arrest or conviction record, marital status, military service or any other characteristic protected by applicable local, state or federal law and reasonably accommodates applicants and employees as required by applicable law.