Mobile Success Manager

The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we’re digital, nimble, connected, and united in our vision to create a better way to trade.

We thrive on progress – for our clients and for ourselves. Our organizational culture is ever-evolving, vibrant, diverse, global, and results-focused. You’ll find our 350+ team currently across 9 locations and time zones.

The Role
Our technology team thrives on inclusivity and collaboration, believing that diverse perspectives lead to great solutions. We foster a culture that champions individual growth, professional development, and work-life harmony. We're invested in your success and dedicated to supporting you every step of the way. We encourage our team to bring challenge thinking and fresh ideas to the table and our Agile approach empowers us to focus on outcomes. When we hire someone it`s because they bring the skills, attitude, and experience we're looking for....so we let you do what you are best at!

Your contribution will be vital in driving the success of our mobile applications, ensuring seamless user experiences while maintaining high engagement, growth, and performance. You will define mobile strategies, optimize user acquisition and retention, and collaborate across teams to implement data-driven solutions. This opportunity is ideal for a results-driven mobile expert passionate about shaping the future of mobile experiences in a dynamic and fast-paced environment.

The role reports to the Head of Product, based in Melbourne. Our global team values diverse experiences and perspectives, fostering an inclusive and innovative environment. We are looking for someone open-minded, adaptable, and excited to collaborate across regions.

Key Responsibilities

• Drive mobile strategy – Define and execute the roadmap to maximize customer engagement and business impact.
• Optimize user experience – Leverage data-driven insights to enhance retention, satisfaction, and App Store performance.
• Monitor key metrics – Analyze performance trends using tools like Segment, Mixpanel, and Qualtrics.
• Lead cross-functional collaboration – Work closely with Product, UX, Engineering, and Marketing to align mobile initiatives.
• Influence mobile innovation – Advocate for best practices in mobile growth, ASO, and digital engagement strategies.
• Oversee mobile releases – Ensure smooth deployments while maintaining quality and business expectations.

About You

• Experience: 6+ years in fintech, trading, or online financial services with a focus on mobile growth.
• Technical & Analytical Skills: Strong data-driven mindset with expertise in mobile analytics, ASO, and performance tracking.
• Stakeholder Management: Proven ability to influence cross-functional teams and senior leadership.
• App Store Optimization: Experience managing content, user feedback, and engagement strategies for mobile platforms.
• Collaboration & Adaptability: Comfortable working in a fast-paced, evolving environment with global teams.

Why you will enjoy working with us

• Competitive salary structure including company bonus scheme
• Genuinely collaborative and friendly culture
• Flexible and hybrid working
• Remote working option - work from anywhere for up to 6 weeks per year
• Ongoing personal development & learning opportunities
• 3 paid volunteering days per year & Workplace Giving Program
• Periodic recognition and reward programs for outstanding performance and achievements
• Frequent events and celebrations
• Comprehensive medical insurance with coverage for your healthcare needs
• Pension fund
• Employee Assistance Program & Wellbeing Initiatives
• Convenient and cozy office located near the Limassol Municipal Garden

More about Pepperstone
We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers.com and www.linkedin.com/company/pepperstone/

We understand it’s important to do due diligence on a prospective employer and see what our team is saying on Glassdoor. We respect our team members’ experiences and will never pay to remove a negative review.

Pepperstone is an equal-opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.

“We are a 2023 Circle Back Initiative Employer – we respond to every applicant”.

We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible.

Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.

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