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Senior QA & Test Engineer

Dogs, cats, budgies and everything in between - pets deserve the world. They make us want to be better humans. That’s why we’ve made it our mission to build the most engaged and passionate community of pets and pet parents across the world. And we’re looking for talented team mates who can help us do it.


Founded in Sydney, our team of 500+ pet obsessives span Australia, New Zealand and the Philippines. We’ve scaled to become one of Australia's top five eCommerce companies and the no.1 online pet store. But we’re just getting started. Like a whippet who’s spotted their mate across the dog park, our growth is only going to accelerate, as we continue to disrupt the way that pet parents shop.


Excitingly, the pet industry is booming (as in $15 billion kind of booming) and online pet retail is set to grow exponentially in the next five years. So this is a unique career opportunity to be part of our epic growth story.


At Pet Circle, we want to create a world where pets and their families are healthy, happy and spend more time together - and we are looking for fantastic people to help us do that!


Over the past ten years, we’ve scaled to become one of Australia's Top 5 eCommerce companies and the No.1 player in the Online Pet industry. We will accelerate our growth as we continue on our mission to disrupt the way that pet parents discover & shop for the products they love. 


The pet industry is booming (it’s a $15billion dollar industry!) and pets are holding bigger spaces in our hearts and homes than ever before. Online penetration of the pet industry is going to grow exponentially in the next 5 years. This is a unique opportunity in your career to be part of our exceptional growth story!


Founded and headquartered in Sydney, our team is now over 700 people strong and are based across Australia, New Zealand and the Philippines.


The Opportunity


We are looking for our newest Senior Quality Assurance & Test Engineer to join our Engineering team within the Supply Chain and Operations pace. Your focus will be on maintaining a high bar of engineering quality, improving our testing infrastructure and automation processes, and ultimately driving continuous improvement of the reliability of our key e-commerce operations. This will involve working with our integration platforms (middleware/iPaaS) and third-party software as well as a mix of automated and manual testing strategies. As a senior member of our QA team, your opinion and ideas are valued and you will have the opportunity to grow with us as a company and make impactful decisions.


Your Responsibilities:
  • Review technical specifications and create test strategies
  • Propose improvements in test systems and/ processes to improve quality or speed of testing
  • Conduct user acceptance and exploratory testing
  • Develop automated functional and performance testsIdentify test gaps and improve test plans
  • Perform manual testing of new features and bug fixesIdentify and root cause issues in distributed systems, eg microservice, event driven
  • Own the end-to-end testing of various integrated proprietary and third-party services
  • Propose code design changes to increase testability
  • Issue triaging and stakeholder engagement
  • Guide teams on testing best practices, coordinating test coverage across unit, integration, and contract testing
  • Conduct functional, regression, performance, ETL and end-to-end testing of new application releases and change requests
  • Guide engineering team in terms of test execution and review/audit the work done to ensure completeness and quality
  • Understand and negotiate with relevant stakeholders on identifying the severity and follow up until issues found are closed
  • Prepare and maintain all QA documentation such as Test Plan, Test Cases, Test Metrics, Issues List and relevant records
  • Identify potential problems that end user might encounter and make suggestion on improvements required
  • Reconciling data between key systems to ensure data consistency


About You:
  • 3-5+ years of experience in a senior software quality assurance capacity with the ability to understand, develop and execute test strategies and plans
  • Ability to self-motivate and lead the test strategy and execution
  • Proficiency in Typescript a must
  • Proven track record in developing automated solutions from scratch
  • Expert in API (RESTful) testing frameworks and tools
  • Passion for improving quality of everything, including deployment, security, stability and performance or any other aspect of engineering 
  • Experience in defining performance test requirements and carrying out load and stress tests
  • Experience working in cross functional teams, providing support throughout the software development life cycle
  • Ability to collaborate and communicate effectively with a cross-functional team of software developers, product managers, and designers
  • Ability to identify and demonstrate your experience in optimising and quality assurance processes
  • Strong understanding of test execution in CICD, preferably YAML-based pipelines
  • Familiarity with iPaaS or Middleware is desirable


Why Join?


We’re passionate about what we do and our love for pets is the centre of our why. Becoming a pawsome Pet Circler means you’re committed to help shape an entire industry - pretty exciting stuff! We’re a stable, innovative and low-ego group of people who relish challenges and aren’t afraid to do what’s right.


Here’s what we stand for; 

We’re Better Together

We operate with Humble Hearts and Hungry Minds

We truly believe that Pets Matter; pets and pet parents always have a seat at our table

We’re Instinctively Curious. Always


Belong at Pet Circle

Our unique expertise unites us to achieve our goal of helping pet parents, pet better. We value diversity in all forms and perspectives, always. No matter your background, please apply if our roles ignite an excitement in you to bring your full self to work each day.


Role Location

Our Philippines team are highly autonomous and empowered to do their best work remotely - so you will be working from your home office. You should have a good home office set-up and a reliable internet connection.


Why Join?

We reckon our mission to help the world Pet Better is an important one, but also an incredibly fun and rewarding one. Becoming a Pet Circler means you’re committed to help shape an entire industry - it’s pretty exciting stuff. Here’s what we stand for:


We’re better together

We operate with humble hearts and hungry minds

Pets matter; so pets and pet parents always have a seat at our table

We’re instinctively curious. Always


Belong at Pet Circle

Our unique perspectives and expertise is our superpower  - we value diversity in all forms. So, no matter your background, please apply if this role makes you excited to bring your full self to work each day.

Pet Circle Glassdoor Company Review
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CEO of Pet Circle
Pet Circle CEO photo
Michael Frizell
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Full-time, remote
DATE POSTED
January 9, 2025

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