Director of Clinical Affairs (US)

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.

At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.

Join us and be part of a team that is making a real impact.

To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

About the Role:

The Director of Clinical Affairs is a strategic leader responsible for shaping the future of clinical affairs through thought leadership, governance, compliance, product innovation, and client engagement. This role serves as a critical bridge between frontline clinical expertise and PCC’s technology solutions, ensuring the seamless integration of best practices, regulatory compliance, and value-driven care to enhance patient outcomes.

This role is an opportunity to transform healthcare through clinical innovation, technology, and strategic leadership. As the Director of Clinical Affairs, you will play a key role in advancing patient care, optimizing clinical solutions, and shaping the future of healthcare delivery. This role reports to the Chief Medical Officer for Senior Care. 

• Strategic Clinical Leadership & Industry Influence
• Establish PCC as an industry leader by embedding national and state-level clinical policies, regulatory trends, and value-based care strategies.
• Engage in professional forums, advisory boards, and regulatory discussions to advocate for innovative care delivery solutions.
• Strengthen PCC’s market position through clinical insights, thought leadership content, and strategic partnerships.
• Clinical Governance & Best Practice Integration
• Lead the development and implementation of evidence-based clinical practices, nursing standards, and medication safety protocols.
• Manage and guide a team of licensed professionals and clinical SMEs to ensure PCC’s solutions align with real-world clinical workflows.
• Drive compliance with healthcare regulations, ensuring PCC’s solutions support patient safety and operational excellence.
• Clinical Product Strategy & Development
• Serve as a clinical SME, bridging the gap between clinical best practices and product innovation.
• Collaborate with product and engineering teams to enhance medication management, decision-support tools, and workflow optimization solutions.
• Drive continuous improvement by integrating user feedback, emerging clinical trends, and regulatory updates into the product roadmap.
• Client Engagement & Outcome Optimization
• Partner with health care delivery leaders, skilled nursing executives, and quality officers to implement clinical transformation initiatives.
• Develop customized solutions that enhance clinical effectiveness, patient safety, and care coordination.
• Guide the adoption of evidence-based solutions to ensure measurable quality improvements and regulatory compliance.
•  Cross-Functional Collaboration & Market Growth
• Collaborate with sales, marketing, product, and operations teams to ensure PCC’s solutions meet clinical needs and drive adoption.
• Monitor industry trends to proactively position PCC’s solutions as innovative, scalable, and regulatory-compliant.
• Act as a trusted clinical advisor to inform market expansion and competitive differentiation strategies.
• Lead the projects that are brought to the Clinical Affairs Committee for review.

• Advanced degree in Nursing, Healthcare Administration, or a related field (MSN, DNP, or equivalent preferred).
• 10+ years of clinical experience, with at least 5 years in a leadership or strategic advisory role.
• Expertise in clinical governance, healthcare regulations, and value-based care models.
• Experience working with health technology solutions, clinical decision support systems, or healthcare IT platforms.
• Proven ability to influence policy, regulatory trends, and industry best practices at national and state levels.
• Strong leadership, communication, and stakeholder engagement skills.

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PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.

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