Clerical Administrator

Winners Work Here!

Premier Truck Group is proud of the diversity that comprises our winning team. We see the equality and inclusiveness amongst our team members as our ultimate tool in moving our organization and industry forward.

Who is Premier Truck Group?

Premier Truck Group is headquartered in Dallas, Texas, with over 40 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America.  We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.

Why Join Our Winning Team?

When you join our team, you’re rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:

Employee Discounts

Medical, Dental, and Vision Insurance

Life Insurance

Employee Assistant Programs

Paid Holidays and Paid Time Off

401k Plan with Employer Match

Training

Work-Life Balance

Here are some quick insights into this opportunity. We would love to discuss it with you in more detail!

Clerical Administrator Responsibilities:  

Answers multi line phone system in accordance with company policies, using the company approved greeting in a friendly and professional manner 

Responds  quickly and accurately to incoming telephone calls by routing calls, providing assistance and furnishings general information to internal and external callers 

Offers to take message or send caller to voicemail according to caller preference and company policy when person caller is trying to reach is not available 

Greets and directs visitors, including but not limited to customers and vendors, to the correct department, notifies the appropriate person that visitor has arrived 

Obtains and records basic demographic information about each customer, using dealership sales control system 

Hands out brochures and other information to visitors to dealership 

Answers customer inquiries and refers more complex inquires to the appropriate person 

Greets customers in the service department during morning rush hour and obtains basic customer information 

Serves as clerical and administrative back-up 

Responsible for scanning and validating all documents into the company archiving system. 

Responsible for collecting and scanning all closed RO’s from the Service and Body Shop daily.

Responsible for preparation of closed RO’s for scanning (i.e. puts them in order and makes copies of anything with writing on both sides so that all information is appropriately scanned).

Responsible for scanning and validating checks.

Responsible for the preparation of A/R invoices for mailing (i.e. folds and stuffs invoices and runs the envelopes through postage meter).

Responsible for collecting and scanning all warranty RO’s and the backup documents for the warranty claim.

Responsible for scanning and validating New and Used Truck Sales.

Responsible for filing documents in numeric order and preparing for storage.

Responsible for transferring all customer calls that request copy of invoices to the Credit Department.

Responsible for providing backup support for receptionist, cashier and other departments as requested.

Responsible for assisting with month end data entry for miscellaneous reconciliations.

Responsible for performing all other duties as assigned.

Other duties as assigned 

Clerical Administrator Requirements:  

Required Education and Experience 

High school diploma or equivalent. 

Preferred Education and Experience  

High School diploma or equivalent and one or more years’ experience answering calls in a high volume setting  

IND-ADMIN

Ready to Join?

Apply now to learn more about what Premier Truck Group has to offer!

Premier Truck Group is an equal opportunity employer.