Learning & Enablement Full-Time Temp

Privia Health™ is a national physician platform transforming the healthcare delivery experience. We provide tailored solutions for physicians and providers, creating value and securing their future. Through high-performance physician groups, accountable care organizations, and population health management programs, Privia works in partnership with health plans, health systems, and employers to better align reimbursements to quality and outcomes.

This opening is a temporary 3-6 month assignment on our corporate learning and enablement team. The role is full-time 40 hours per week Monday-Friday day hours typically 8-5pm. 

The Learning & Enablement Associate is responsible for the creation and execution of elearning and other training offerings for corporate partners and our physician practice community. This role is responsible for the full execution of training projects from start to finish for both synchronous and asynchronous forms of learning. Additionally, this role will be responsible for system and content administration in Privia’s Learning Management System (LMS).

Primary Job Duties:

• Conduct Learning Needs Analysis to identify gaps, business needs and priorities

• Develop interactive, engaging, scalable and effective elearning using appropriate tools  and sound instructional design methodologies (e.g. Adult Learning principles)

• Serve as a consultant in learning solutions for different internal & external audiences where applicable

• Collaborate, educate and partner with Subject Matter Experts on Learning & Enablement team’s processes around full life cycle of training requests

• Evaluate training offerings using metrics-driven methods

• Stay abreast with technology trends and evolving expectations of learners

• Troubleshoot e-learning course functionality in the various authoring tools for short and long term use

• Experience with content management, such as Content Versioning, Content Reusability, Central Repositories, File Uploading, etc.

• Create and upload courses into the LMS

• Act as the initial point of contact for learners by answering inquiries and providing immediate resolution or careful redirection to escalated support resources

• Provide LMS support for issue management through our CRM platform (Salesforce)

• Produce and deliver custom and automatic reports that include metrics related to enrollment, usage, course completion, and other relevant LMS interactions

• Pull and manage reports and perform audits as needed

• Create Virtual Training offerings using online meeting tools and upload session recordings to Privia University

• Coordinate training logistics: maintain training and events calendars and project boards

• Provide support in creating eLearning courses and modules within the LMS, such as: uploading training materials, maintaining file versioning, and entering course descriptions, codes, and other course information

• Maintain vendor relationships and stay abreast with system updates, changes, meetings, etc. Keep the L&E team informed of anticipated system changes and impact

• Organizing, attending, and participating in stakeholder meetings where appropriate

• Documenting and following up on necessary actions and decisions from meetings

• Manage user synchronization & manual input for Docebo users

• Perform other duties as assigned

• Bachelor’s Degree in Instructional Design, Instructional Technology, Educational Technology, or related-field preferred

• 3+ years of Learning Management System (LMS), LMS administration, instructional design, and training curriculum development experience

• Proven experience with e-learning authoring tools (Camtasia and Articulate 360)

• Docebo experience

• Cloud-based content storage, organization, and file-sharing expertise (G Suite Preferred)

• Microsoft Office Suite experience (PowerPoint, Excel, Word)

• Experience using online webinar software (Google Meet preferred)

• Must comply with HIPAA rules and regulations

The hourly rate for this temporary opening is $35 to $40 per hour. The rate offered will be determined based on relevant factors such as experience, education, and geographic location.

All your information will be kept confidential according to EEO guidelines.

Technical Requirements (for remote workers only, not applicable for onsite/in office work):

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.