Junior Director of Accounts - Canton, GA: Precision Expert Needed

Are you someone who thrives on structure, thrives in the details, and believes perfection isn’t a goal but a requirement? At ProCraft Restoration Group, we’re not looking for someone who just checks boxes. We need a Technical Expert who has a relentless drive to perfect processes, ensure accuracy in every claim, and collaborate with a team that values excellence.

This role is not for those who settle for "good enough." If you demand clarity, accountability, and efficiency in your work, this is the opportunity you’ve been waiting for.

THINK THIS IS YOU? MUST TAKE OUR QUICK 7-MINUTE SURVEY TO FIND OUT →https://go.cultureindex.com/p/vkv9LPyvj8SYnU AND APPLY NOW.

The Role: Master Claims. Streamline Processes. Drive Results.

This role is at the heart of our accounts team in Canton, GA, ensuring claims are managed flawlessly and all processes align with ProCraft’s mission to serve 35,000 homeowners by December 31, 2032. We will train the right person to excel in this role and become an expert in our systems and processes.

Key Responsibilities:

• Certificate of Completion (COC) Management:
•  Review and submit certificates of completion for collections.
• Confirm COC receipt by the insurance carrier or homeowner.
•  Ensure depreciation is released and documented accurately.

• Claim Supplementation:
• Manage and process single-trade claim supplements with precision and compliance to insurance requirements.

• Communication:

•  Collaborate with homeowners, adjusters, and internal teams to keep claims progressing efficiently.
• Provide timely, no-fluff updates to leadership about collections and claims status.

• Process Optimization:

• Continuously identify and implement improvements to optimize claims and accounts workflows.

What You Bring to the Table:

• Process Expertise: You thrive in structured systems, ensuring no detail is missed.
• Obsessive Attention to Detail: You don’t just manage tasks—you perfect them.
• No-Nonsense Communication: You prefer facts over fluff and get straight to the point.

• Self-Discipline: You don’t wait for micromanagement; you proactively deliver results.
• Growth Potential: You’re ready to own your role and advance within ProCraft’shigh-performing team.

This Role is For You If:

• You’re a Technical Expert who thrives on accuracy, process improvement, and clear communication.
• You demand structure, embrace accountability, and refuse to settle for mediocrity.
• You’re ready to own your role and deliver results that align with a mission-driven team.
• You want the opportunity to grow and prove your expertise in a supportive,high-standard environment.This Role is

NOT For You If:

• You’re uncomfortable with structured systems or strict accountability.

• You find deadlines and detail-oriented tasks overwhelming.
• You prefer vague processes and environments where “good enough” is acceptable.
• You lack experience in account management or claims handling.

Why Join ProCraft Restoration Group?

We are not just another restoration company. Ranked in the Top 100 Nationwide, we lead with precision, passion, and purpose. Our mission is clear: 35,000 homeowners served by December 31, 2032.

What We Offer:

• A structured environment where your expertise is valued.
• Opportunities for advancement—this role is a launchpad for your career.
• A team of professionals who share your drive for excellence and precision.

How to Apply:

1. Complete the 7-minute Culture Index Survey to showcase your fit for this role.

2. Submit your application.

3. Be prepared to demonstrate your attention to detail and process mastery in yourinterview.

WE WIN. IF YOU’RE A WINNER, TAKE OUR QUICK 7-MINUTE SURVEY TO JOIN THE TEAM → https://go.cultureindex.com/p/vkv9LPyvj8SYnU AND APPLY NOW.

Final Call to Action:

This is your opportunity to make your mark in a company that values precision, accountability, and results. If you’re ready to own the details and drive excellence, take the 7-min survey and apply now.

• This is an in-office position in Canton, GA - NOT REMOTE.
• Attention to Detail
• Process-Oriented
• Strong Communication Skills 
• Self-Discipline & Accountability 
• Deadline & Task Management 
• Technical Proficiency 
• Problem-Solving Mindset 
• Team Collaboration 
• Growth Mindset

• Performance-Based Bonuses 
• Career Growth & Promotion Opportunities
• Paid Training & Professional Development
• Paid Time Off (PTO) & Holidays 
• Annual Performance Reviews & Salary Growth
• Tech & Productivity Tools
• Company Events & Team Building Activities