Senior Survey Associate

Every day, somewhere in the world, important decisions are made. Whether it is a private equity company deciding to invest millions into a business or a large corporation implementing a new strategic direction, these decisions impact employees, customers, and other stakeholders. 

Consulting and private equity firms come to proSapient when they need to discover knowledge to help them make great decisions and succeed in their goals. It is our mission to support them in their discovery of knowledge. 

We help our clients find industry experts who can provide their knowledge via interview or survey: we curate this knowledge in a market-leading software platform; and we help clients surface knowledge they already have through expansive knowledge management.  

As a Senior Survey Associate, you will play a critical dual role: delivering high-impact survey projects for clients by sourcing and vetting relevant experts, while also mentoring and guiding more junior Associates within your team. You will report into a Team Lead (TL) and act as a key point of contact and lead by example in project execution.

You will be expected to manage survey fieldwork from brief to delivery, ensuring high-quality expert participation within the available timeframes. In addition, you will help onboard new team members, provide coaching, and step into leadership duties when your TL is away.

This is a high-impact, fast-paced role with significant exposure to senior stakeholders within the business. You’ll also have the opportunity to contribute to defining what best-in-class survey sourcing looks like as we scale this function within the business.

What You Will Do as a Senior Survey Associate:

Project Management & Expert Sourcing

• Rapidly interpret client survey briefs and understand the target respondent profile and what is required for the project to be successful
• Source relevant experts globally using our proprietary platform, and other external recruiting tools.
• Engage with and evaluate experts through pre-screening questions, screening calls where necessary and background research to assess fit for the survey
• Communicate directly with experts to confirm authenticity, relevance, and willingness to participate
• Maximize conversion from sourced profiles to completed survey responses to ensure client deadlines are met
• Recognise potential barriers early and suggest methodologies or changes to increase feasibility
• Collaborate with your TL/ATL to ensure coverage of all active projects and successful delivery of team KPIs
• Participate in regular team briefings and contribute to workload planning and prioritization

Team Support

• Mentor and support onboarding of new Associates, sharing best practices and guiding them through processes
• Provide ad-hoc training and assist in delivering onboarding/process sessions
• Deputize for your TL during their absence, taking ownership of team coordination and performance
• Support the development of a collaborative, high-performance team culture
• Contribute to process improvements, exploring new digital technologies and suggest innovations to enhance our expert sourcing methods and survey operations.

Key Skills & Attributes

• Strong project management capabilities and the ability to juggle multiple urgent projects or tasks at once
• Proven ability to use research tools and respondent databases to identify and engage hard-to-find professionals
• Excellent communication and interpersonal skills—comfortable engaging with C-suite executives and client stakeholders
• Commercially aware with a deep interest in business, markets, and industry trends
• Self-motivated, results-oriented, and comfortable in a performance-driven environment
• Natural people leader with a passion for mentoring and team development
• Comfortable working autonomously while also thriving in a collaborative team structure

Person Profile

• Bachelor’s or Master’s degree in a business-related or analytical field.
• Previous experience in expert networks, consulting, market research, or sales/recruitment roles
• Experience mentoring junior team members is a plus
• Highly organized with exceptional attention to detail and prioritization skills
• Strong commercial acumen and understanding of corporate structures and industry landscapes.
• Agility and adaptability to manage high volumes of short-deadline projects, comfortable working in a rapidly growing environment with ongoing process development and structural evolution

• Tenure gifts to thank our loyal staff who help the business to grow 

• An enhanced Maternity & Paternity package 

• 22 days annual leave each year + Statutory public holidays, inclusive of a week's closure over the Christmas period to fully reset 

• A paid sick leave policy (up to 10 days per year) 

• A hybrid working model featuring three days per week in the Lisbon office and 2 from home 

• Meal allowance of 9.6€ per working day. 

• Team socials – from Pizza to Caribbean to Korean food, we love to encourage our team to get together and try new experiences together! 

• The opportunity to create, lead or participate in one of our many ERG groups, to help drive diversity, inclusion and understanding across our business 

• Corporate Events: from bi-annual Christmas & Summer parties, we love to celebrate, collaborate and have fun together! 

We are committed to building an inclusive workplace - did you know that marginalized groups are less likely to apply to jobs unless they meet every requirement listed? If you are interested in the above role, but don't necessarily tick every box, we encourage you to apply anyway - this role could still be a great match!  

At proSapient, we are an equal opportunity employer. As such, we offer equal employment opportunities without regard to race, colour, religion, sex (including pregnancy and gender identity), national origin, age, disability, genetic information, veteran status and other protected class characteristics.  

All employment is decided based on qualifications, merit, and business need. Due to the regulated nature of our clients, all successfully offered candidates are subjected to thorough screening & pre-employment checks, including an enhanced background check, which can affect the outcome of any offer of employment.