Survey Associate

Every day, somewhere in the world, important decisions are made. Whether it is a private equity company deciding to invest millions into a business or a large corporation implementing a new strategic direction, these decisions impact employees, customers, and other stakeholders. 

Consulting and private equity firms come to proSapient when they need to discover knowledge to help them make great decisions and succeed in their goals. It is our mission to support them in their discovery of knowledge. 

We help our clients find industry experts who can provide their knowledge via interview or survey: we curate this knowledge in a market-leading software platform; and we help clients surface knowledge they already have through expansive knowledge management.  

As a Survey Associate, your primary responsibility will be to source and vet subject-matter experts from across the globe to participate in client surveys. Having understood the client brief, you’ll identify the most relevant professionals—leveraging both our AI-driven expert platform and utilising professional networking sites and other online resources to ensure each survey has the highest-quality participants.

This is a high-impact, fast-paced role with significant exposure to senior stakeholders within the business. You’ll also have the opportunity to contribute to defining what best-in-class survey sourcing looks like as we scale this function within the business.

What You Will Do as an Associate

• Receive and understand client briefs that cover a wide range of industries, markets, and regions.
• Source relevant experts globally using our proprietary platform, and other external recruiting tools
• Evaluate expert profiles through pre-screening questions, screening calls where necessary and background research to assess fit for the survey
• Communicate directly with experts to confirm authenticity, relevance, and willingness to participate
• Maximize conversion from sourced profiles to completed survey responses to ensure client deadlines are met
• Update and maintain expert data in our core platform, ensuring accuracy and relevance of information.
• Collaborate with team members to exceed client expectations and continuously improve project delivery
• Contribute to shaping survey sourcing practices and identifying opportunities for process or product innovation

• A Bachelor’s degree or equivalent experience in a market research, business-related or analytical field
• Proactive, results-driven mindset with a focus on generating value for clients
• Strong problem-solving skills to identify and resolve any problems which arise in a timely and effective manner, at times when no precedent or process exists
• Strong communication skills to speak clearly and take a constructive approach when in pressurised situations, working collaboratively with other stakeholders to find solutions, whether clients, experts, vendors or fellow team members
• The organisational and time management skills required to handle multiple projects simultaneously, effectively managing your own time and priorities
• Confidence and tenacity to thrive in a performance-based environment
• Collaborative team player who’s also comfortable working independently, working with integrity and always looking to set fellow team members up for success
• Adaptability and drive, working in a rapidly growing environment with ongoing process development and structural evolution, delivering a consistently high quality of work and service
• Reflective and always willing to take onboard feedback and learn
• Bonus: experience sourcing participants for quantitative market research

• Tenure gifts to thank our loyal staff who help the business to grow 

• An enhanced Maternity & Paternity package 

• 22 days annual leave each year + Statutory public holidays, inclusive of a week's closure over the Christmas period to fully reset 

• A paid sick leave policy (up to 10 days per year) 

• A hybrid working model featuring three days per week in the Lisbon office and 2 from home 

• Meal allowance of 9.6€ per working day. 

• Team socials – from Pizza to Caribbean to Korean food, we love to encourage our team to get together and try new experiences together! 

• The opportunity to create, lead or participate in one of our many ERG groups, to help drive diversity, inclusion and understanding across our business 

• Corporate Events: from bi-annual Christmas & Summer parties, we love to celebrate, collaborate and have fun together! 

We are committed to building an inclusive workplace - did you know that marginalized groups are less likely to apply to jobs unless they meet every requirement listed? If you are interested in the above role, but don't necessarily tick every box, we encourage you to apply anyway - this role could still be a great match!  

At proSapient, we are an equal opportunity employer. As such, we offer equal employment opportunities without regard to race, colour, religion, sex (including pregnancy and gender identity), national origin, age, disability, genetic information, veteran status and other protected class characteristics.  

All employment is decided based on qualifications, merit, and business need. Due to the regulated nature of our clients, all successfully offered candidates are subjected to thorough screening & pre-employment checks, including an enhanced background check, which can affect the outcome of any offer of employment.