Senior Client Development Manager

Epsilon is a global leader in outcome-based marketing. As a company at the forefront of marketing innovation, Epsilon provides a unique blend of data, technology, and services, driving measurable results and business growth for its clients. With over 9000 employees in 60 countries and rich 50-year history delivering cutting edge technology, data, and media solutions, Epsilon has a vast client portfolio in Automotive, Telecommunications, Retail, Fast Moving Consumer Goods, Financial Services, Healthcare, Travel, and more. 

Did you know that Epsilon: 

• Created the first ever travel rewards program for PanAm Airlines? 
• Built Apple’s first CRM database? 
• Is the technology behind the loyalty programs of Marriott, Walgreens, Citi, and more? 
• Is ranked number 1 in IDC’s MarketScape Assessment for global DSPs and Leader in Forrester’s global Loyalty management software vendors? 

We are looking for a Senior Client Development Manager to join our sales team in Brazil.As a pivotal member of our team, you will play a crucial rol in New Business Development with a focus on our Media, Advertising, and Data platforms. You will work closely with clients to understand their business objectives and develop data-driven strategies based on the use of audiences, programmatic buying and social media, to help them achieve the objectives of each campaign according to the marketing funnel. 

Responsibilities:

• Cultivate and secure new business opportunities: Aggressively identify and target untapped accounts, driving new client acquisition with a focus on growth across Epsilon's platforms. 
• Build new revenue: Build and manage a strong pipeline of new business through strategic outreach, networking, and innovative prospecting techniques. 
• Strategic pitching: Deliver tailored pitches, negotiate high-impact deals with decision-makers, and consistently exceed revenue goals. 
• Market innovation: Proactively explore market trends and identify new areas of opportunity to position Epsilon as a must-have solution for prospective clients. 
• Cultivate and strengthen relationships with assigned accounts (agencies and direct clients), promoting awareness of Epsilon's solutions and fostering long-term partnerships. 
• Expand the client base by securing new partnerships, both with previous collaborators and fresh prospects, including brands and agencies. 
• Develop and implement data-driven strategies leveraging audiences, programmatic buying, and social media to align with client objectives across the marketing funnel. 
• Drive product adoption and revenue growth by implementing strategic cross-selling and upselling initiatives tailored to each client's unique requirements. 
• Serve as an advocate for client training and service enhancements, ensuring that customer needs are met with excellence and efficiency. 
• Lead the renewal process for existing accounts, surpassing renewal targets through proactive engagement and exceptional service delivery. 
• Proactively address client concerns and challenges, championing the overall health and satisfaction of client relationships. 
• Work closely with our internal Customer Success and Operations teams to promptly address customer inquiries and resolve issues, ensuring a seamless experience for our clients. 
• Stay abreast of industry trends and best practices, sharing insights and knowledge with clients and colleagues. 

• Proven "hunter" mindset: Demonstrated success in acquiring new clients, exceeding ambitious sales targets, and building strong client pipelines in competitive markets. 
• Entrepreneurial spirit: Self-driven, resourceful, and highly motivated to initiate and close deals with minimal supervision. 
• Focus on new business development: 8+ years of experience in advertising or marketing technology sales, with a proven ability to break into new accounts and secure high-value partnerships. 
• Client acquisition expertise: Strong track record of cultivating and managing relationships with new clients, particularly in high-stakes environments. 
• Preferably 2 in Ad-Tech/Martech and/or Programmatic sales 
• Deeply committed to delivering a superior customer experience, with a strong orientation towards customer satisfaction and retention. 
• Strong negotiation, presentation, and closing abilities. 
• Exceptional communication skills, adept at conveying complex ideas and building rapport with clients and internal teams. 
• Self-motivated and results-driven, with a focus on surpassing performance targets. 
• Proficient in English for business discussions and correspondence at an intermediate level. 
• Experience with CRM software is advantageous, showcasing efficiency and technology utilization. 
• Proficiency in Excel and PowerPoint; experience with Salesforce or HubSpot preferred. 

We offer: 

• Being part of a leading team in an industry in full growth and with great international projection
• Working mode: Hybrid
• Vacations: 30 days
• Medical insurance
• Language course (English and/or Spanish)

#LI-LM1