Community & Event Marketing Manager

We’re Quandri, our mission is to unlock the world’s insurance data so brokerages and agencies can best serve their clients. Our Renewal Intelligence Platform is designed to help brokerages save time, increase profitability, and drive better outcomes for their staff, clients, and business. 

We saw 3x ARR growth last year and have plans to continue to grow both revenue and our team this year. Named one of LinkedIn’s Top Canadian Startups in 2024, we have already made a big impact on the insurance industry. However, what matters most is making our customer’s lives better one renewal at a time. We want you to be a critical part of that journey! We’re a hybrid company, with ⅔ of our team in Vancouver and the rest distributed. For those in Vancouver, we have an office in Gastown that we expect people to be at three days a week. We understand both the advantages of some flexibility around personal lives, and the positive interpersonal effects of in-person collaboration.

Running a profitable personal lines book of business is harder than ever for insurance brokerages. Market conditions, rising costs, talent shortages, and staffing constraints are just some of the challenges that hinder profit margins, scalability, and exceptional client service. Trusted by 5 of Canada’s top 10 brokerages, Quandri is transforming the renewal process with AI-driven automation, enabling proactive workflows and delivering data-driven insights.

Today’s renewal process is often reactive, with brokers focusing on clients who request help rather than adopting a proactive, data-driven approach. Quandri is revolutionizing renewals by offering a platform that uses AI and automation to streamline operations. This allows brokerages to retain more business, enhance client and staff experiences, reduce E&O risk, and boost sales through upselling and cross-selling.

Looking to make an impact in your next role? How about transforming an entire industry? At Quandri, we’re unlocking new frontiers in insurance. To do that, we model our culture as a crew of interstellar astronauts. As Quandronauts, we’re committed to building a company that is diverse and multi-faceted. We’ve raised venture capital from top US and Canadian investors to help us achieve our mission, and are now scaling to achieve this.

About the Role:

Quandri’s Community & Event Marketing Coordinator will report to the VP of Marketing and will work closely with Quandri’s demand generation, content marketing and product marketing disciplines to engage our community of prospects, customers, partners and employees. Responsible for the coordination of internal and external events, you will handle the end-to-end planning and execution of a range of digital and in-person gatherings, including but not limited to, conference selection and attendance, company all-hands events, digital webinar programs and social media community management. This role will ensure Quandri has an impactful presence at tradeshows and field marketing events, driving brand awareness, qualified pipeline and product adoption, while fostering a strong, engaged community of followers and advocates.

• Respond to comments, messages and other engagements happening on our existing social media channels; work with the Manager of Demand Generation and Digital & Content Manager to ensure regular, timely, value-driven update are shared with our community of followers on social media
• Identify and engage with/on additional platforms and communities where it makes strategic sense for Quandri to have a presence 
• Build genuine bonds with industry influencers, advocates, customers and partners in order to build trust with the Quandri brand and improve our understanding of our target ICPS unique needs
• Collaborate with the Manager of Demand Gen and Digital & Content Manager to create engaging content and campaigns that help to drive growth and qualified pipeline.
• Collaborate with sales, marketing and CX teams to strategize and develop tradeshow, digital events (webinar) and field marketing themes that align with our brand
• Own all event logistics, from identifying events that we should attend including, but not limited to, handling sponsorship opportunities, booking accommodations and booth space, managing cross-border shipping and customs, and coordinating the production of all event collateral including signage, sales sheets etc
• Create detailed project plans and manage regular progress meetings across various stakeholders and event participants
• Manage all event vendor relationships, including vendor, logistics, catering and other similar partners 
• Manage event budgets, timelines and resources to ensure all components are delivered on time and on budget
• Coordinate with internal and external stakeholders to build out a robust and comprehensive webinar program; this will include identifying, booking, and prepping guest speakers
• Manage AV production and technical requirements to deliver high-quality digital events to attendees and participants
• Ensure we are continuously improving our community content and event offering by gathering and analyzing feedback from community members and event attendees and reporting on key performance metrics 

• 5+ years of professional non-internship experience in an events management or similar role
• Proven experience planning and executing trade shows, conferences and digital events, specifically webinars, including managing large and complex budgets
• Exceptional project management and organizational skills; must have the ability to manage multiple projects at a time and be obsessed with details
• Exceptional written and verbal communication skills
• Experience managing a wide variety of vendor relationships 
• Experience with a variety of software systems, including Zoom, Hubspot, community management platforms like SproutSocial or Hootsuite, Canva, Final Cut
• Proven track record of building and maintaining social media followings and increasing engagement metrics 

• Experience managing events in an insurance-related environment 
• Experience managing events in a B2B SaaS environment 

• Customers at the core. We put the customer at the center of all we do. At a basic level, we believe business success comes down to talking to customers and building something they want. We don’t listen to customers and just take what they say blindly, but we think critically about it and build what they need. Customers are the core of everything we do, and our business exists to serve them. We prioritize their needs over all else within the company.
• Move with urgency. There are times when we need to move slowly and deliberately, but we default to acting fast and with urgency. We slow down when necessary, but this should be a deliberate choice. Businesses become more lethargic as they grow, this principle is designed to fight this fact.
• Be curious. We understand the world by being curious and asking why. We aren’t satisfied with surface level understanding, and seek a deeper understanding of why things are the way they are. Don’t take someone’s word for it or the answer “because that’s how we do it.” Understand why and dig deep.
• Excellence in execution. We know that what separates good from great is a high level of execution. We commit ourselves to excellence in everything that we do, from delivering an amazing product to writing a great email.
• Act like an owner.  We’re all owners of the business and act like it. We follow through on commitments, own our results and think long-term.
• Fight for simplicity. The law of increasing functional information states that systems evolve to become more complex over time. At Quandri, we believe there is sophistication in simplicity; as such, we intentionally fight for streamlined solutions and are committed to the uncomplicated.

• The range for base pay is $70,000 - $90,000 which is dependent on level of experience, performance and choice of stock option compensationEmployee stock options based on experience level
• Comprehensive health benefits, including Lifestyle Spending Account
• Four weeks of paid vacation per year
• Work anywhere in the world for 60 calendar days of the year

Quandri is dedicated to fostering a diverse and inclusive workplace. As an equal opportunity employer, Quandri adheres to Canadian labour laws and does not engage in discrimination based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other status protected under Canadian law.

Don’t let imposter syndrome stop you from applying. Great people sometimes don’t have the “right” experience. If you think that you’ll be amazing at this role then we encourage you to apply.