Administrative Specialist

Pay Rate: $20.00-$25.00 per hour depending on qualifications and experience

RADIAS Health is hiring an Administrative Specialist to provide administrative support to the staff on the Outpatient and DBT Clinic, and Compass Case Management teams at RADIAS Health. These teams provide mental health services to clients with severe and persistent mental illness and substance use disorders throughout the state of Minnesota.

The Administrative Specialist is an integral part of the team and is responsible for the overall organization and management of the office and administrative activities such as: maintaining files, documentation of records and electronic record keeping systems, scanning, insurance tracking eligibility, performing audits, generating reports, and, billing for client services. This position works with a diverse group of external and internal contacts at all levels of the organization. Independent judgment is required to plan, prioritize and organize a diversified workload.

Hours: Monday - Friday 8:00 am - 4:00 pm or 9 am - 5 pm

**This position is hybrid, and works one week per month and the 1st and 3rd Thursday of each month at the office, other days are work from home**

Location: 166 4th St E, Saint Paul, MN 555101

Duties and Responsibilities

• Primary duties include working knowledge of current Electronic Health Record (EHR).
• Verify client's insurance and maintain eligibility for OPC/DBT and Compass Program.
• Maintain accurate client records involving data entry, opening/closing of client episodes, update and close treatment plans, update contact information, assess/review documentation for accuracy, and scanning/attaching documents.
• Process medical records requests as appropriate.
• Prepare, export, analyze, and provide reports as needed by program supervisors and staff.
• Job share check preparation/ACH transfer for the Rep Payee program.
• Assist Associate Clinical Director(s) in management of "Float" schedule and assignments.
• Provide coverage as needed to the Front Desk Coordinator position.
•  Pickup, prepare, and drop off company mail.
• Serve as a member of the RADIAS Health Safety Committee.
• OPC/DBT Clinics
• Schedule new client intakes and track required intake documents.
• Provide oversight and support for OPC therapist and psychiatrist schedules and waitlists.
• Coordination of services between OPC and client's treatment team.
• Attend monthly consultation with OPC Director and team meetings.
• Manage all OPC calls and emails, including triage for nursing and psychiatrist inquiries.
• Maintain client rosters for all OPC and DBT therapy groups.
• Train and support Front Desk Coordinators on relevant OPC procedures.
• Report MHIS required data via the MN-ITS.
• Respond to RADIAS Health Website inquiries pertaining to OPC/DBT clinic.
• Monitor Float Nurse line.
• RN Program
• Attend and create new client profiles in a timely manner
• Assist with new client referral and intake process.
• Provide oversight and support for Compass therapist and psychiatrist schedules.
• Attend weekly consultation and team meetings.
• Train and support Front Desk Coordinators on relevant Compass procedures.

• High School diploma or equivalent.
• Proficient with Microsoft Office 365
• Prior administrative experience
• Excellent organizational skills and attention to detail.

Preferred

• 2 year Associates Degree
• Experience with Tumbleweed and MN-Choices- software

• 4 weeks PTO first year of employment
• Casual dress code
• 12 holidays
• Medical (complementary access to NICE healthcare, a free primary care), dental, vision, life insurance
• Tuition reimbursement and Loan Repayment
• Reimbursement for professional licensure fees
• Routine supervision from a Mental Health Professional, with access to licensure supervision opportunities
• 403b retirement plan with an employer percentage match
• Employer paid short-term and long-term disability insurance
• Bereavement and paid parental leave
• Wellness program to support employee overall health and well-being
• Mileage reimbursement
• And more!

RADIAS Health is proud to be a LGBTQIA+, anti-racist, all-inclusive, and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as protected veteran, status as a qualified individual with a disability, or any other protected class status.