Business Systems Intern

RainFocus, one of the most innovative software companies, is in search of an exceptional HR Associate Intern.

About RainFocus

RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting.

About the Role

The Summer Intern will play a key role in supporting the team's efforts to maintain and improve the health and efficiency of our business systems. This internship offers a unique opportunity to gain hands-on experience in operational analysis, solution investigation, and process improvement within a dynamic business environment. The intern will work closely with experienced team members to assess operational tasks.

• Analyze and document existing operational tasks related to the maintenance and upkeep of business systems.
• Evaluate the efficiency and effectiveness of current processes.
• Assist in identifying areas for potential automation or optimization.
• Research and investigate various observability tools and techniques to enhance system monitoring and failure detection.
• Assist in the implementation and configuration of observability solutions. This might be too much in the timeframe.
• Monitor system processes to ensure they run as expected and identify any anomalies or failures.
• Help to create dashboards or reports to show system health.
• Gather data and insights from operational assessments and observability investigations.
• Develop and present recommendations for process improvements to enhance system reliability and efficiency.
• Assist in the documentation of new processes and procedures.

• Currently enrolled in a Bachelor's or Master's degree program in Computer Science, Information Systems, Business Administration, or a related field. 
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team. 
• Basic understanding of business processes and systems. 
• Basic understanding of data analysis.
• Familiarity with monitoring tools is a plus.
• Familiarity with scripting languages like python is a plus.
• Ability to learn new technology quickly.

Why work at RainFocus?

At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.

As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities. 

What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!