Practice Director (Project Director / Senior Creative Project Manager/Producer)

About Us

Rapt is an award-winning design and strategy studio that helps leading brands navigate the complex challenges of this ever-changing world. With locations in San Francisco, Los Angeles, and New York — and with clients spanning the globe — we bring fresh thinking and a highly customized approach to each and every partnership. Our interdisciplinary teams blend architecture, interior design, brand experience, graphic design, and strategic thinking into holistic solutions that further our clients’ missions. Our agile approach earned us the distinction of being named one of Fast Company’s Most Innovative Companies. 

We’re embracing the future of work with a hybrid approach. We spend 3 days in the studio each week as a team, and we also have days where we work from home. Ultimately, we trust our staff to know how and where they will do their best work.

About the Role

Practice Directors are integral to the success of our studio, driving operational excellence to ensure flawless execution of creative vision. They play a pivotal role in optimizing resources, refining structure and systems, and weaving together dynamic teams to propel Rapt’s work forward.

At Rapt, Studio Leads hold a project and resource management position. They’re responsible for overseeing the project lifecycle—guiding the studio's delivery process, crafting new business proposals, developing project scopes, onboarding new initiatives, mentoring Project Leads, and driving project operations. Ultimately they’re responsible for ensuring teams are thoughtfully constructed to deliver projects on time, within budget, and exceeding client expectations. They work closely with Finance, Head of Practice, Creative Directors, and Project Leads to strategically manage studio resources.

• Bachelor’s or Master’s degree 15+ years of experience including 5+ years as a creative project or resource manager.
• Experience in a design studio is preferred.
• An understanding of new business proposal and scope development, project budgets and accounting practices, and contract development and management.
• Experience with construction/installation pricing and feasibility, and architecture, interior design, and/or graphic design practices is a plus.
• Experience with experiential and event design is a plus.
• An intimate understanding of capacity, internal resources as well as an ability to flag challenges and opportunities and problem solve. 
• Experience resource and project planning for complex projects and cross location and cross functional teams.
• An ability to source and manage freelance resources and consultant partners, expanding studio capability infrastructure.

• A flexible and creative approach to optimizing teams, project delivery processes, and studio operations
• An ability and passion to mentor Project Leads in project and process management. 
• An interest in empowering a team and its individual members to deliver the best possible work.
• Holds a deep sense of accountability for team performance and studio outcomes
• Effective, responsive, and empathetic communication.
• Foresight and good intuition as applied to team dynamics and new business opportunities.
• Confidence and assertiveness in the decision-making process
• An interest in tackling the unexpected and unknown
• A strong sense of accountabilityA knack for simplifying and solving problems

Compensation is based on relevant experience and qualifications. Salary for this role is estimated between $90,000 to $150,000 plus benefits and bonuses.

Benefits and Perks:

Generous options for medical, dental, vision insurance

Location flexibility and unlimited paid time off (PTO)

Tax-deferred savings through FSA, parking and transit allocations

401K with employer contribution

Complimentary One Medical memberships

New hire referral bonus