About Reach
At Reach, we believe that the global ecommerce space is ripe for disruption. Our strategic partnerships with currency exchange providers allow us to offer direct and guaranteed, real-time currency exchange rates. We want to help retailers grow; we understand global consumers and how changes in their shopping experience affect your business. At Reach, we are constantly improving to support ever-changing local markets and help serve shoppers better.
About the Role
We are seeking an organized and self-motivated individual to fill the role of Executive Assistant. The Executive Assistant provides high-level administrative support to the CEO and the executive team, ensuring efficient operations and communication within the executive office. We are looking for someone who matches the energy of our executive team and is in lockstep with them.
This role requires a proactive, organized, and adaptable individual who can effectively manage competing priorities and maintain confidentiality while handling a wide range of administrative tasks.
If you are someone who is interested in business operations and the financial technology industry, this would be a great opportunity to grow your skills and learn from the day-to-day operations of Reach.
Key Responsibilities
● Calendar & Schedule Management:
○ Manage the executive's calendar by scheduling appointments, meetings, and events.
○ Prioritize and coordinate conflicting requests and demands.
○ Organize travel arrangements, including flight bookings, hotel accommodations, and itineraries.
● Communication Management:
○ Act as the primary point of contact for internal and external communications.
○ Draft, proofread, and send professional correspondence on behalf of the executive.
● Meeting Coordination:
○ Schedule and coordinate meetings, conferences, and presentations.
○ Prepare agendas, meeting materials, and ensure timely follow-ups on action items.
○ Take meeting minutes and distribute them as needed.
● Document Preparation & Filing:
○ Prepare and manage confidential documents, presentations, reports, and other materials for executive meetings.
○ Organize and maintain filing systems, both digital and physical.
● Project Management:
○ Assist with special projects, research, and ad-hoc tasks as directed by the executive.
○ Track project timelines and ensure deadlines are met.
● Expense & Budget Management:
○ Process and track expense reports and invoices.
○ Assist with budget planning and ensure financial records are kept up to date.
● Relationship Management:
○ Build and maintain positive relationships with internal and external stakeholders.
○ Provide assistance in client meetings and maintain client relationships.
● Confidentiality & Discretion:
○ Handle sensitive information and confidential matters with discretion and professionalism.
● Office Administration:
○ Ensure smooth in-office operations by handling all office supply requirements, including hardware requests, maintaining beverage and snack supplies, and arranging for catering when required
○ Manage applicable vendor expenses through online payment portal
○ Liaise with building administration for key card access activation/deactivation, facility bookings, and any other office/building issues or concerns
○ Plan and organize company functions such as all-hands meetings, holiday and other corporate events
○ Provide onboarding and offboarding support to remote-based employees and new in-office employees by arranging for hardware delivery/retrieval, office access, etc.
○ Organize the distribution of company swag materials to employees
○ Interact with and provide assistance to sublet companies within our office space as needed
○ Handle all incoming and outgoing mail, arranging for courier pickup as needed
Who You Are
The right candidate for Reach is one who is smart, passionate, accountable and collaborative. They interact well with all levels of internal and external stakeholders and do not bring ego into the workplace.
Attributes of those who are successful at Reach are:
● Curious about how things work and how to make things better
● Not afraid to ask questions
● A natural collaborator and team player
● Ability to work in ambiguity while getting down in the weeds to get the job done
● Self-starter with a solution-oriented mindset
● Warm, outgoing personality and confidence-inspiring attitude
● Loyal; trustworthy; fun to be around
● Likes to dig into the details and take on ownership
Position-Specific Qualifications
● At least 2 years of experience working in an office administration position
● Experience or education in a recruitment or HR-related role
● Experience with Google Workspace and other productivity tools such as Slack is an asset
● Strong organizational skills and attention to detail
● Strong critical thinking skills and ability to work independently
● Ability to manage multiple tasks and prioritize workload effectively
Working with us, you'll not only be part of an amazing team and a fast-growing company, you'll get:
Training & Development Opportunities
Competitive salary
Flexible work environment
HSA
RRSP match
Self-Directed Career Development Plan (Annual Budget + Paid Days)
We are an equal opportunity employer. We encourage all qualified candidates to apply.
Please note that only qualified applicants will be contacted.
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REACH is a joint venture between Australia's Telstra Corporation Limited and Hong Kong's PCCW Limited. It is Asia's largest international carrier of combined voice, private line and IP data services and one of the world's top ten carriers of inter...
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