Quality Assurance Manager (Supply Chain)

Watch here to see what it's like to work at Red Wing Shoe Company.

Red Wing Shoe Company is based in Red Wing, Minnesota, just 40 minutes from St. Paul, where our corporate office sits along the Mississippi River in downtown Red Wing.  We are a global company with 2300 employees around the world, but we maintain a close-knit family atmosphere that comes with being a privately-held company. We’re rich in history and tradition, but innovation drives us to deliver best-in-class product solutions and highly rated customer experiences.  Focus on our employees and company culture results in meaningful employee engagement across the organization. Our Guiding Behaviors of Living our Values, Honoring our Brands, Inspiring our People, Centering on our Customers, and Preserving the long term success and legacy of our Company are the foundation on which we build our future.

The targeted hiring range for this full-time position is $96,000 - $130,000 depending on qualifications; however, the expanded salary range provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job-related skills, competencies, experience, and relevant education, training or a combination of these things and market demand. Your recruiter can share more about the specific salary range and benefits for your location during the hiring process.

Our comprehensive benefits package for full-time employees includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life and disability insurance, generous paid time off and holidays, a 401(k) match, employee discounts, and valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching all designed to support your health and financial security. Our comprehensive benefits package for full-time employees includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life and disability insurance, generous paid time off and holidays, a 401(k) match, employee discounts, and valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching all designed to support your health and financial security.

Red Wing Shoe Company is seeking a qualified professional to be responsible for providing leadership for assuring compliance with company quality requirements for footwear, leather and raw materials and driving optimization of quality processes and people capabilities to achieve function, supply chain and company performance metrics: safety, quality, cost, delivery, people.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Manage, empower, and develop an effective functional quality team through appropriate selection, coaching/training/development, reward/recognition, communication and enforcement/role modeling of company policies and procedures.
• Provide leadership for assuring compliance with company quality and regulatory requirements.
• Participate in development and effectively implements quality strategies to optimize current capabilities.  Identify future needs and formulate/implement action plans. 
• Oversees quality improvement projects assuring execution to plan, early identification/remediation of corrective measures and engagement of appropriate stakeholders.
• Provides quality expertise throughout the product lifecycle including but not limited to product creation, commercialization, domestic/3rd party manufacturing, shipping and customer inquiries.
• Develop product traceability processes and systems and provide leadership for execution.
• Ensures the Post Market Quality team evaluates field performance, analyze field performance trends against goals/predictions, and recommends corrective action when necessary.
• Provide program management support and leadership for resolution of critical quality issues, including oversight and guidance of the preparation of impact assessments.
• CAPA Board Member providing critical oversight to investigations and actions.

OTHER DUTIES and RESPONSIBILITIES:

• Obtain necessary information by maintaining knowledge of RWSC’s electronic communication and other systems.
• Develop and document detailed footwear quality standards by style or product family.
• Maintain quality service by developing and maintaining department level quality system procedures (QSP’s) and standards.   
• Uphold and role model Red Wing Shoe Company’s core values, policies and procedures.
• Safeguard the assets of the Company, treating all technical developments, operational data, information on salaries and wages, customer lists, and similar data as required.
• Comply with all governmental laws and regulations which pertain to the responsibilities of the position.
• Assure Company awareness of industry standards and new/innovative practices by establishing and maintaining strong industry networks and continuous learning.
• Complete other duties as assigned from time to time by your manager.
• Footwear manufacturing experience preferred.

PHYSICAL DEMANDS:

• Frequent standing, sitting, walking, seeing, listening, talking, keyboarding.
• Occasional climbing, lifting, stooping, kneeling, pushing, pulling, reaching.

WORK ENVIRONMENT:

• Located in an office environment with significant time spent in manufacturing facilities.
• Frequent domestic and occasional international travel