Telesales Associate

Reliance Health is a global healthcare company that offers affordable, accessible, and delightful healthcare services through technology in emerging markets  worldwide.

 The business originated in Nigeria as our primary market, we expanded operations into Egypt at the end of 2022, and we’re just recently launched into Senegal. Currently, we serve thousands of corporate clients spanning multiple industries, various states, and diverse workforce sizes.

We're seeking a driven and results-oriented Telesales Officer to join our! In this role, you'll play a crucial part in promoting sales of our innovative Health insurance product. Your responsibilities will include prospecting, qualifying leads, educating potential customers on product benefits, and closing deals.

Responsibilities include: 

• Conduct in-depth needs assessments to understand customer pain points and identify how our product can provide solutions. 
• Educate potential customers on features and benefits of our HMO product that is relevant to specific customer needs. 
• Effectively guide customers through the sales process and sign-up of new accounts. 
• Build strong relationships with potential customers and become a trusted advisor. 
• Exceed assigned sales targets. 
• Maintain accurate records of all customer interactions. 

• Minimum of 1 year of experience in telesales or a similar B2B sales role. 
• Proven track record of exceeding sales targets. 
• Excellent communication and interpersonal skills, with the ability to build rapport with customers over the phone. 
• Strong presentation and negotiation skills. 
• In-depth understanding of the challenges faced by small businesses (a plus). 
• Proficiency in CRM software and sales tools (a plus) 
• A passion for technology and a strong desire to learn about new solutions. 
• Self-motivated, results-oriented, and able to work independently. 
• Excellent time management and organizational skills. 

At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:

• Hybrid, Flexible Environment
  Experience the best of both worlds with our hybrid setup—work from home when you need focus, and connect with a vibrant, collaborative team in the office.
• Competitive Salary and Benefits
  We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.
• Premium Health Insurance
  Comprehensive health coverage for you and your family, because your well-being comes first.
• Unlimited Leave
  Take the time you need when you need it—no limits, no questions.
• Meaningful Impact
  Play a key role in transforming customer experiences and shaping healthcare innovation.
• Collaborative Work Culture
  Join a supportive, inclusive, and team-focused environment that celebrates diversity.
• Growth Opportunities
  Access tools, mentorship, and resources to elevate your skills and career.
• Learning & Development Allowance
  We provide an allowance to support your ongoing professional growth and skill enhancement.

This is more than a job—it's a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.