Account Director - job 1 of 6

Job Summary

A company is looking for an Account Director to lead customer success and drive data collaboration initiatives.

Key Responsibilities

• Partner with strategic customers to understand their needs and maximize value
• Build strong relationships with CDOs, CIOs, and stakeholders across various levels
• Lead onboarding and continuous support to enhance user adoption and satisfaction

Required Qualifications

• 15+ years of experience in SaaS Account Management, Strategic Customer Success, or related fields
• Strong understanding of data ecosystem and technologies like Snowflake and Tableau
• Ability to translate customer needs into actionable insights for measurable ROI
• Experience in managing renewals and identifying opportunities for expansion
• Familiarity with data governance, metadata management, and compliance frameworks is a plus