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Associate Production Support Analyst image - Rise Careers
Job details

Associate Production Support Analyst

Job Summary

A company is looking for an Associate Production Support Analyst to provide customer and Salesforce support in a production environment.

Key Responsibilities
  • Ensure exceptional customer service and resolve 1st and 2nd tier support queries
  • Maintain Salesforce Service Tickets and provide follow-up on customer requests
  • Investigate and track customer issues, providing accurate solutions and escalating as necessary
Required Qualifications
  • High School diploma or equivalent; AA/AS degree preferred
  • 2+ years of escrow-related work experience
  • 2+ years of customer service-related work experience
  • Comprehensive knowledge of sales transactions and client operating systems
  • Familiarity with Salesforce and MS Office products

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 29, 2025

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