Associate Technical Account Manager - job 1 of 2

Job Summary

A company is looking for an Associate Technical Account Manager, Central/East.

Key Responsibilities

• Provide expert guidance on deployment and operational best practices
• Contribute to sessions that help customers maximize the value of the platform
• Collaborate with Engineering and Support teams to resolve technical escalations

Required Qualifications

• 1-3 years of experience in technical customer-facing roles
• Willingness to learn cloud and cybersecurity technologies
• Understanding of cloud services, architectures, and security best practices
• Familiarity with container technologies (Docker, Kubernetes)
• B.S. in Computer Science, Engineering, or a related field, or equivalent experience