AT&T Customer Service and Sales Representative

About the Role:

Are you a people person with a knack for communication? We’re looking for enthusiastic and customer-focused individuals to join our team as Customer Service and Sales Representatives for AT&T. In this entry-level role, you’ll be the face and voice of a leading telecommunications brand, helping customers with their service needs and guiding them to products and solutions that enhance their lives.

Whether you’re looking to start your career or take your customer service skills to the next level, this position offers great training, growth potential, and a supportive team environment.

Responsibilities:
• Interact with AT&T customers in-person to address service questions and concerns
• Provide product recommendations based on customer needs and usage
• Assist customers with account setup, billing inquiries, and troubleshooting
• Promote AT&T products and services to help customers get the most value
• Maintain accurate records of customer interactions and transactions
• Meet or exceed individual and team performance metrics
• Stay up to date on the latest products, services, and promotions

Qualifications:
• High school diploma or GED required
• 0–2 years of experience in customer service, retail, call center, or hospitality
• Excellent verbal and written communication skills
• Friendly, solution-oriented attitude with a genuine desire to help people
• Ability to multitask and stay organized in a fast-paced environment
• Basic computer skills and comfort navigating software systems
• Willingness to learn and grow within the role

Why You’ll Love This Job:
• Paid training and ongoing development opportunities
• Career advancement
• Team-oriented culture with recognition and support

Join a company that values your potential and gives you the tools to succeed.