Bilingual Health Care Customer Service

Job Summary

A company is looking for a Bilingual Health Care Customer Service Representative.

Key Responsibilities

• Handle inbound and outbound calls to resolve billing and payment issues
• Respond to patient inquiries in a professional manner and follow client-specific protocols
• Monitor payment arrangements and ensure compliance with applicable laws

Required Qualifications

• 1+ years of experience in a Call Center or Customer Service role
• Knowledge of medical terminology, patient billing, and healthcare insurance preferred
• Ability to work in a fast-paced, deadline-oriented environment
• Demonstrated flexibility in scheduling, including evenings and weekends
• Bilingual candidates will provide additional support for bilingual calls