Bilingual Scheduling Coordinator

Job Summary

A company is looking for a Bilingual Patient Scheduling Coordinator (English/Spanish).

Key Responsibilities

• Answer incoming patient calls in a high-volume environment
• Schedule patient appointments using established scripts and guidelines
• Accurately enter and update patient demographic and insurance information

Qualifications

• Minimum 2 years of experience in a healthcare-related field or high-volume call center
• Bilingual in English and Spanish (required)
• Prior experience in appointment scheduling or health insurance (preferred)
• Familiarity with EHR (Electronic Health Records) systems (a plus)
• Proficient with Excel and able to navigate multiple digital platforms simultaneously