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Job details

Billing Specialist - job 4 of 19

Job Summary

A company is looking for a Billing Specialist to manage complex billing inquiries and enhance customer satisfaction.

Key Responsibilities
  • Deliver world-class billing support by responding to customer inquiries with clarity and professionalism
  • Proactively manage open case queues to ensure timely resolution of billing issues
  • Assist in the onboarding and mentoring of new hires and collaborate with cross-functional teams to resolve billing concerns
Required Qualifications
  • 2+ years of experience in a Billing, Customer Support, Account Management, or Retention role, preferably in a SaaS or subscription-based environment
  • Strong problem-solving and analytical skills with the ability to interpret billing systems
  • Exceptional organizational and time management skills
  • Proven ability to multitask in a fast-paced, metrics-driven environment
  • Familiarity with Salesforce, Five9, and common billing platforms preferred

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 30, 2025

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