Business Support Specialist

Job Summary

A company is looking for a Business Support Specialist to provide client support and training in a remote setting.

Key Responsibilities

• Handle client inquiries and troubleshoot product and training-related questions via phone, email, and live chat
• Document issues in Salesforce and provide resolutions to ensure client success
• Stay updated on product knowledge and internal business processes

Required Qualifications

• Bachelor's degree or Associate's degree with 2 years of experience
• Ability to type greater than 35 wpm
• Reliable internet service provider (ISP)
• Passion for technology and helping people
• Ability to learn new software and adapt to changes in technology