California Dental Call Center Agent - job 2 of 2

Job Summary

A company is looking for Dental Call Center Agents to support high-volume inbound customer service operations for dental care providers in California.

Key Responsibilities

• Handle high-volume inbound calls from dental providers
• Resolve billing, policy, and procedural inquiries efficiently
• Maintain current knowledge of dental billing guidelines and healthcare policies

Required Qualifications

• 1+ years of experience in inbound customer service
• At least 6 months of experience in dental customer support
• Working knowledge of Microsoft Office 365 and help desk software
• Typing speed of 30 WPM with 95% accuracy
• Reliable internet with a minimum 50 Mbps download speed