Call Center Independent Contractor – Healthcare (Temp-to-Hire Opportunity)

We are looking for a dedicated Call Center Independent Contractor to join our team. This role involves assisting patients and clients with healthcare-related inquiries, including appointments, insurance, billing, and general support. If you have experience in healthcare, insurance, or patient services, we encourage you to apply. This is a temporary contract position with the potential to transition into a full-time role based on performance.

Key Responsibilities:
• Handle incoming and outgoing calls professionally and efficiently
• Provide support to patients regarding appointments, insurance, billing, and services
• Accurately document call interactions and follow internal processes
• Maintain a high level of confidentiality and comply with HIPAA standards
• Collaborate with team members to resolve customer issues

Qualifications:
• Experience in healthcare, insurance, or patient customer service
• Strong communication and problem-solving skills
• Ability to work independently with minimal supervision
• Proficient with basic computer applications and call center software
• Reliable internet connection and a quiet work environment (for remote work)
• Bilingual abilities are a plus

Why Join Us?
• Opportunity for temp-to-hire based on performance
• Flexible scheduling options
• Work from the comfort of your home
• Join a team committed to providing excellent service in the healthcare space

Job Type: Full-time

Pay: $19.00 – $21.00 per hour

Expected hours: 40 per week

Schedule:
• 8 hour shift
• Day shift

Work Location: Remote