Claims Representative with Adjuster's License - job 2 of 2

Job Summary

A company is looking for a Claims Representative.

Key Responsibilities

• Investigate and resolve auto and property damage claims while providing exceptional customer service
• Coordinate with customers and other departments, ensuring timely responses to inquiries and concerns
• Document claims interactions and escalate significant issues to supervisors as necessary

Required Qualifications and Education

• High School Diploma or GED required; Associate degree preferred
• Customer service experience is required; 6-12 months of related experience preferred
• Ability to obtain a Company sponsored Adjuster's license upon hire
• Experience handling high call volumes in a professional environment is preferred
• Completion of formal and informal training programs related to company policies is necessary