Client Operations Analyst

Job Summary

A company is looking for a Client Operations Analyst to support medical record retrieval projects for health insurance companies.

Key Responsibilities

• Track and report on medical record retrieval projects, communicating project metrics and outcomes
• Analyze data to prioritize medical chart location efforts within the network of hospitals and clinics
• Coordinate with the Client Experience team to ensure effective communication and data sharing with clients

Required Qualifications

• Expertise in data analysis and proficiency in analytic tools such as Microsoft Excel and SQL databases
• Experience with Pivot tables, V lookup, and Power Query
• Demonstrated ability to execute against goals and deadlines
• Experience in the healthcare insurance or health IT industry is preferred but not required
• Basic knowledge of Power BI and SQL is a plus