Client Relationship Specialist - job 1 of 2

Job Summary

A company is looking for a Client Specialist to manage and grow relationships with mid-tier clients.

Key Responsibilities:

• Build and maintain strong relationships with a portfolio of mid-tier clients
• Act as the primary point of contact for clients, addressing inquiries and resolving issues
• Identify opportunities for growth and upselling, contributing to revenue targets

Required Qualifications:

• 5+ years of experience working with and/or managing B2B accounts
• Previous experience in customer service, account management, or a client-facing role
• Proficiency in Microsoft Office Suite and familiarity with CRM systems (preferred but not essential)
• Experience in a SAAS, Tech, Telecoms or similar environment
• Goal-oriented mindset with a passion for delivering results and driving client satisfaction