Client Services Specialist

Job Summary

A company is looking for an EA-Client Services Specialist I.

Key Responsibilities

• Maintain knowledge of the business line and support Digital at a basic level
• Spend at least 90% of time on cases/phones, providing support to clients
• Conduct public trainings and assist with onboarding new customers

Required Qualifications

• Demonstrated interest in Democratic and progressive politics
• At least two years of experience with compliance, fundraising, or email tools for political campaigns or nonprofits
• Experience using relevant software tools such as NGP8, EveryAction, or VoteBuilder
• Previous experience in teaching or training, including mentoring or software support
• Experience in customer relations or a related field is valued but not required