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Job details

Client Support Specialist - job 2 of 4

Job Summary

A company is looking for a Client Support Specialist to provide software support to clients.

Key Responsibilities
  • Address clients' software inquiries via phone, chat, and email, prioritizing urgent cases
  • Collaborate with internal teams to resolve client issues and ensure smooth client handoffs
  • Provide training on software products and contribute to process improvement initiatives


Required Qualifications
  • At least one year of experience in client or customer service within an IT services company
  • Familiarity with Customer Relationship Management (CRM) software
  • Exceptional client satisfaction-driven approach
  • Ability to learn new software quickly
  • Preferred: Bachelor's degree in a related field and experience with Zendesk

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 31, 2025

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