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Job details

Consumer Insights Analyst

Job Summary

A company is looking for a Consumer Insights Analyst (Contractor).

Key Responsibilities:
  • Lead the end-to-end CSAT and NPS measurement process, including survey design, deployment, data collection, analysis, and reporting
  • Design and execute ad hoc customer surveys to gather feedback on specific initiatives, products, or customer journey touchpoints
  • Analyze and interpret customer feedback data, identifying trends, patterns, and opportunities to improve customer experience
Required Qualifications:
  • 5+ years of experience in consumer insights, D2C, and B2B high-growth brands
  • Bachelor's Degree
  • Proven track record driving end-to-end CSAT and NPS measurement and data analysis
  • Understanding of SurveyMonkey, Google Suite, and Intercom
  • Ability to work remotely or in a hybrid team environment

Average salary estimate

$0 / YEARLY (est.)
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$0K
$0K

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MATCH
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Contract, remote
DATE POSTED
May 24, 2025

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