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Job details

Customer Experience Solution Engineer

Job Summary

A company is looking for a ZCX Channel Customer Experience Consulting Solution Engineer.

Key Responsibilities
  • Act as a trusted advisor for CX channel partners in North America and LATAM, translating technical and business requirements into solutions
  • Develop and maintain strong relationships with Partner Customer Experience pre-sales teams and other key stakeholders
  • Execute technical presales training and ongoing enablement for ZCX Partners while engaging with internal product teams to drive feedback for product innovation
Required Qualifications
  • 5+ years of experience in CX/Cloud CCaaS Channel Solution Engineering
  • Strong business and technical acumen within the CX industry, including Contact Center and related technologies
  • Demonstrated understanding of Customer Experience market trends and channel partnership strategies
  • Experience in building and executing go-to-market Channel strategies
  • Familiarity with sell-through channel sales motions

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 28, 2025

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