Customer Service Assistant

As a Customer Service Assistant at H-E-B, you will have the opportunity to provide excellent customer service and support at our store. We are looking for a dedicated team player who is passionate about providing exceptional service and has a strong commitment to our customers. To be successful in this role, you should have excellent communication and organizational skills, a friendly and professional demeanor, as well as the ability to work well in a fast-paced environment. If you possess these qualities and have a desire to make a difference in the lives of our customers, we want you to join our team.

Responsibilities:
Greet and assist customers in a friendly, professional manner.
Provide customers with accurate information about products and services.
Listen to customer queries attentively and respond promptly and appropriately.
Resolve customer complaints and inquiries in a timely and efficient manner.
Maintain a high level of knowledge about current promotions and H-E-B products.
Record customer orders and preferences accurately.
Process payments and exchanges efficiently.
Follow safety protocols and store policies.
Maintain a clean and organized work area.
Work alongside other customer service personnel to ensure customer satisfaction.

H-E-B is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.