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Customer Service Coordinator image - Rise Careers
Job details

Customer Service Coordinator - job 2 of 4

Job Summary

A company is looking for a Customer Service Coordinator to manage customer inquiries and concerns effectively.

Key Responsibilities:
  • Act as the main point of contact for customer inquiries, managing concerns and facilitating communication between families and the counseling team
  • Utilize resolution resources to address customer issues, escalating when necessary and coordinating counselor reassignments
  • Maintain accurate records of customer interactions and administer feedback surveys to inform service improvements


Required Qualifications:
  • Fluent in English, both spoken and written
  • Experience in customer service or a related field
  • Ability to work flexible hours, including evenings and weekends
  • Strong organizational skills and attention to detail
  • Proficiency in using CRM systems and project management tools

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 28, 2025

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