Customer Service Host

Buffalo Wild Wings is hiring for Customer Service Host

In the position of a Customer Service Host at Buffalo Wild Wings, you are entrusted with being the initial point of contact for guests, ensuring a positive reception as they visit the restaurant. Your duties encompass greeting guests graciously, coordinating seating arrangements proficiently, and initiating each guest’s visit with a focus on friendly and attentive service. Your role is instrumental in delivering outstanding dining experiences, emphasizing top-tier customer service, and providing vital assistance to the team during peak service times.

Key Responsibilities:
• Provide a friendly and vibrant welcome to guests as they arrive at the event.
• Improve table utilization by overseeing the waitlist, seating arrangements, and guest flow to enhance overall efficiency.
• Escort invitees to the tables assigned to them and distribute menu options.
• Notify regarding expected wait periods and meet specific seating requests if feasible.
• Create an inviting atmosphere at the entrance and host stand.
• Assist in managing large-scale gatherings and distinctive happenings.
• Attend to guest requests by providing insights into menu offerings and available promotions.
• Aid in the cleaning and resetting of tables to assist the support team as needed.
• Uphold the service and sanitation criteria established by Buffalo Wild Wings.

Qualifications:
• The ability to communicate effectively and connect with others is key.
• Having the skill to remain poised and operate professionally within a rapid environment.
• Outstanding precision in details and adept organizational skills.
• Embracing a constructive mindset and valuing the importance of working well with others.
• While helpful, prior experience in hospitality or customer service is not a prerequisite.

Working Conditions:
• Skill to be upright and in motion for extended periods during shifts.
• Willingness to work varying hours, such as evenings, weekends, and holidays, to accommodate different schedules.
• Skilled at performing well amidst an energetic and sports-centric atmosphere.

Benefits:
• Competitive hourly pay
• Flexible scheduling options
• Staff can avail of special discounts on snacks and drinks
• Prospects for enhancement and career advancement
• Comprehensive training program
• Opportunities for engaging in recognition and incentive programs

Why Join Buffalo Wild Wings?

Joining the team at Buffalo Wild Wings means becoming part of a spirited and encouraging work environment. Here, you have the chance to develop your skills, expand your knowledge, and share in the excitement of each game day. It’s a place where your passion for hospitality can truly stand out, offering you the opportunity to be part of a brand that creates unforgettable moments